What Jenny said - seconded
On 20 January 2014 20:31, Randy Clark <[email protected]> wrote: > What Jenny said. > > > On Mon, Jan 20, 2014 at 5:27 AM, Jenny M Benson <[email protected]>wrote: > >> >> > This is a common complaint from new subscribers, unfortunately. >> > Something doesn't go right when some people subscribe, as you're >> > experiencing now. >> > >> > You need to contact Support ([email protected]) and tell >> them >> > what's (not) happening, and they should be able to fix it for you. >> > >> It's so long since I subscribed I can't now remember, but I seem to recall >> reading here that when people subscribe they receive a message of >> confirmation. If that is so, PLEASE can something be added to that >> message that tells new subscribers to contact Support if they don't >> receive mails within x days. And also tells them NOT to e-mail the list >> itself about this problem. >> >> -- >> Jenny M Benson >> >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
