Hi Wendy, I would have to disagree with you on this matter. Jane has a legitimate complaint that she is precluded from being able to copy/paste her password to easily open a locked PDF file. Instead, she is required to enter the password manually. I have bumped up against this problem elsewhere and was told it was the webmaster's decision. While I assume Legacy's webmaster did not require this, someone did and I would be curious as to the rationale. IMHO, it is not user friendly. Take care, Arnold
At 01:24 PM 2/12/2014, you wrote: >Hi Jane, > >I suggest you contact Legacy Support for assistance on this one. >This is a situation where you've paid for something that others >haven't, and I don't think it is appropriate to talk about passwords >associated with it here. > >Kind Regards, >Wendy > >Jane Sarles said the following on 13/02/2014 6:57 a.m.: >> >> >>I am trying to open the copy of the manual that I downloaded. When I >>try, it asks for a password. I did a copy/paste of the password I got >>from the email that came with the password. The manual will not open >>for that password. >> >>What now? >> >>I am trying to learn about tagging so that I can do a report of a >>particular line. It appears that tagging will allow me to do what I >>wish, if only I can learn how from the manual. >> >>Thanks for any help. >> >>Jane Sarles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
