Haven't done that so can't comment on it - my media files are still hanging at times and I still have to close Legacy when it goes into a loop but that is mainly where there are a large number of photos - will try changing a file name and see what happens.
On 31 March 2014 08:48, Kirstin <[email protected]> wrote: > Yes. My media gallery has been hanging. But I'm more concerned about the > inability to change file names (see file renaming emails). > > -- > Kirstin > > On 12/13/2013 10:32 PM, 2marion wimps wrote: > > Unless someone can beat Support I am probably going to have to go back to > > V7.5. > > > > Support have looked at my problem and despite attempts have been unable > to > > fix the problem. > > > > I have some files where trying to open the Media from the Media Gallery > is > > proving a major problem. It is only the people with a larger amount of > > photos - I can possibly open one person with their photos, but if I go > to a > > second person or a third the Media Gallery just hangs and the only way to > > stop it is to close the whole programme down. > > > > Support has looked at my file and thought they had fixed it - we have > > checked the CPU and used Legacy with no other programmes open but the > > problems still remains - and is very frustrating. > > > > I was just wondering if there was any other user out there who is having > a > > similar sort of problem? > > > > Marion > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
