Carl - don't know about Kirstin but I have two fairly new computers - both fairly high end - and still have the problem - Support went through everything but still couldn't find an answer.
On 31 March 2014 09:47, Carl Cox <[email protected]> wrote: > I had a problem with displaying graphics, so I bough a new computer > with considerably more RAM. Turns out I didn't need all that extra, but > that cured the problem. You have probably checked that, but in case you > haven't I thought I would mention it. > > Carl > > > > I have some files where trying to open the Media from the Media Gallery > is > > proving a major problem. It is only the people with a larger amount of > > photos - I can possibly open one person with their photos, but if I go > to a > > second person or a third the Media Gallery just hangs and the only way to > > stop it is to close the whole programme down. > > > > Support has looked at my file and thought they had fixed it - we have > > checked the CPU and used Legacy with no other programmes open but the > > problems still remains - and is very frustrating. > > > > I was just wondering if there was any other user out there who is having > a > > similar sort of problem? > > > > Marion > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
