You must convert your Family File to the Families format then you can load it on the mobile device.
You can find great help for this program on their website http://www.telgen.co.uk/families/ Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 20, 2014 at 9:51 AM, Jane Sarles <[email protected]> wrote: > I just purchased Families in order to get my genealogy on my Ipad. When > I tried to transfer my data to the Ipad, I followed the instructions > given, but I have had the devil's own time trying to get it done. I > have spent 2 hours trying. The problem seems to be when the program > tries to go to get the file. I have a strange set-up on my desktop > computer regarding backups. > > There are backups in a folder named Legacy Backups, but they do not show > up by opening the folder. It says the folder is empty. If I do a > search from "Start" the back ups show up. They are zip files. Can > anyone help me figure out what is going on? > > Jane Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

