Jane, I had to open the Families program file on my PC to find the file which had been created from my Legacy file. It had the .sqlite extension. Not clear, I have to admit, but it did work!
Mary On Fri, Jun 20, 2014 at 1:46 PM, Jane Sarles <[email protected]> wrote: > I am not sure where the main file is to be found. Any clues? > > Jane > > > On 6/20/2014 2:47 PM, Brian/Support wrote: > > As Sherry said you can get help on Families elsewhere. I do not use > > Families so the following is just my guess at what your problem may be. > > > > If you are looking for your file in Families you should not be looking > > for a Backup file. Families should be looking for your .fdb file not a > > .zip, that may be why it is saying it cannot find a file in your backup > > folder. Point Families to the folder where you keep your main file not > > your backups folder. Families may then find your data file and will be > > able to convert it to the Families format. > > > > Brian > > Customer Support > > Millennia Corporation > > [email protected] > > http://www.LegacyFamilyTree.com > > > > On 20/06/2014 12:51 PM, Jane Sarles wrote: > >> I just purchased Families in order to get my genealogy on my Ipad. When > >> I tried to transfer my data to the Ipad, I followed the instructions > >> given, but I have had the devil's own time trying to get it done. I > >> have spent 2 hours trying. The problem seems to be when the program > >> tries to go to get the file. I have a strange set-up on my desktop > >> computer regarding backups. > >> > >> There are backups in a folder named Legacy Backups, but they do not show > >> up by opening the folder. It says the folder is empty. If I do a > >> search from "Start" the back ups show up. They are zip files. Can > >> anyone help me figure out what is going on? > >> > >> Jane > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > -- [email protected] http://www.andiesisle.com/ThisBlessingIsForYou.html Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
