Use Windows Search to find all files with .fdb in the file name. That should find where your Legacy Family file is.
Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com On 20/06/2014 3:46 PM, Jane Sarles wrote: > I am not sure where the main file is to be found. Any clues? > > Jane > > > On 6/20/2014 2:47 PM, Brian/Support wrote: >> As Sherry said you can get help on Families elsewhere. I do not use >> Families so the following is just my guess at what your problem may be. >> >> If you are looking for your file in Families you should not be looking >> for a Backup file. Families should be looking for your .fdb file not a >> .zip, that may be why it is saying it cannot find a file in your backup >> folder. Point Families to the folder where you keep your main file not >> your backups folder. Families may then find your data file and will be >> able to convert it to the Families format. >> >> Brian >> Customer Support >> Millennia Corporation >> [email protected] >> http://www.LegacyFamilyTree.com >> >> On 20/06/2014 12:51 PM, Jane Sarles wrote: >>> I just purchased Families in order to get my genealogy on my Ipad. When >>> I tried to transfer my data to the Ipad, I followed the instructions >>> given, but I have had the devil's own time trying to get it done. I >>> have spent 2 hours trying. The problem seems to be when the program >>> tries to go to get the file. I have a strange set-up on my desktop >>> computer regarding backups. >>> >>> There are backups in a folder named Legacy Backups, but they do not show >>> up by opening the folder. It says the folder is empty. If I do a >>> search from "Start" the back ups show up. They are zip files. Can >>> anyone help me figure out what is going on? >>> >>> Jane >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >> our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > . > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
