Usually you can go look at what hardware is installed by opening the Control 
Panel in Windows then looking under Device Manager.  Make a note of the model 
number, version number, and date.



Not all updates are worth installing.  You also have to make sure you are 
installing the correct one or it can seriously mess up your system.  I'd also 
be careful installing some that come with Windows Updates because they're not 
always specific for your system.  I found an updated driver for my system that 
was dated 1972.  They didn't have PC's back then so I was definitely not 
installing it.  It's best to get drivers from the manufacturer of the video 
card and not some knock-off mirror website.



Bill Boswell



From: Pat Hickin [mailto:[email protected]]
Sent: Thursday, June 26, 2014 7:26 PM
To: [email protected]
Subject: Re: [LegacyUG] Icons disappearing from the family screen



How do I find out about my display driver -- I just updated my drivers a few 
days ago.



Pat



On Thu, Jun 26, 2014 at 11:08 AM, William Boswell <[email protected]> wrote:

I've had this problem in other programs a few years ago where I had to adjust 
my screen resolution or display options in Windows 7 from the default (100%) to 
a higher or lower percentage to get the buttons to show up.  Sometimes the 
buttons would show up, but were below the bottom of the window and I couldn't 
read the labels on the buttons.  This was just a temporary solution because 
adjusting the display options made everything either too big or too small for 
other programs so I uninstalled the programs that were causing the problems.

I never had this problem in Legacy 7.5 or 8.  I recall it happening all the 
time in older Adobe software and WordPerfect which tells me it isn't a Legacy 
issue.  Mike Fry makes a good suggestion.  It is most likely the display 
driver.  I never had the problem again after my updated driver became available.

Bill Boswell


-----Original Message-----
From: Mike Fry [mailto:[email protected]]
Sent: Wednesday, June 25, 2014 2:02 PM
To: [email protected]
Subject: Re: [LegacyUG] Icons disappearing from the family screen

On 25 Jun 2014 18:49, Brian/Support wrote:

> I have not seen any other reports of missing/lost icons on the family
> view but Legacy does include a way to reset those icons.
> In the upper right of the Legacy window click on design Select
> Toolbars > Husb Wife toolbars.
> You can use the rest button to reset the icons to the defaults or, if
> you have customized the icons you can save your custom settings.

Sometimes, these sorts of problems can be as a result of an out-of-date display 
driver.

--
Regards, Mike Fry
Johannesburg



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