Hi Sherry. It's like you are speaking Spanish and me English. LOL! If you follow the steps that Brian stated in his post, you will find exactly what the problem on the website is */_and it is still there as of a couple minutes ago (12:14 pm Friday, Eastern Time)_/*. Trust me - I am not cuckoo yet, getting there. Apparently you are not following ALL the steps he outlined and stated better than I stated the problem. Sorry, I did not state the problem clearer originally......................Jerry Boor
On 12/18/2014 10:39 PM, Sherry/Support wrote: > I'm talking about the one at the bottom of the emails as well as the > one on our website under Help Center. That was the only link where I > experienced a problem when I tested it earlier. > > I just tried them both and they're both working just fine for me. > > You might need to empty your browser cache. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Thu, Dec 18, 2014 at 7:17 PM, Jerry <[email protected]> wrote: >> No, Sherry, as of a couple minutes ago (10:10 pm Eastern Time, Thursday >> night), the problem that Brian outlined so eloquently in his post is NOT >> fixed. I guess you are talking about the link at the bottom of the users' >> group emails. That is fixed, but not the other linking issues on the >> website under Help Center. >> >> Thanks, Jerry Boor >> >> On 12/18/2014 7:11 PM, Sherry/Support wrote: >> >> I reported this Ken earlier & he said he has this fixed >> >> Sherry >> Tech Support >> >> On Thursday, December 18, 2014, Brian/Support <[email protected]> >> wrote: >>> I think I see your problem so I have restated the issue in step by step >>> format to make it clearer. >>> > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
