Did you click on How to import.... then try to go beneath that link? And did you click on How to import... a second time? Plus, does that page
www.legacyfamilytree.com/tipsGEDCOMfiles.asp come up for you? If so, maybe only certain browsers or situations are affected?............Jerry On 12/18/2014 12:57 PM, Sherry/Support wrote: > Thanks, I'll let the programmer know. However, that article can be > found by going to either Troubleshooting Help or Tips > > I just tested all the links under Help Center and they're all working > fine for me. > > The article on exporting from other programs can be found at > <http://support.legacyfamilytree.com/article/AA-00890/14/Tips-and-How-Tos/GEDCOM-Export-from-other-programs-to-Legacy.html> > > There are some other helpful articles you can see by clicking on the > links to the left under "Gedcom" > > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Thu, Dec 18, 2014 at 9:42 AM, Jerry <bearjerca...@gmail.com> wrote: >> Sherry, in addition to the hyper-link not working you mentioned in the >> footers of the email messages - www.LegacyFamilyTree.com/Help.asp - there >> are still problems on the website under the category Help Center. For >> example, if you click on How to import files from other programs, you are >> brought to support.legacyfamilytree.com/article/AA-00890/. Everything is ok >> up to that point. Then if you attempt to make a selection BENEATH How to >> import files from other programs, you lose the ability to make any selection >> below that point. If you click on How to import files from other programs a >> second time, the URL address which appears above changes to >> www.legacyfamilytree.com/tipsGEDCOMfiles.asp. At that point you get a 404 >> - File or directory not found error. The two issues might be connected, but >> it looks like at least that one section in the coding needs to be >> corrected. Thanks. >> >> Jerry Boor > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
