Thanks! It is important to me, so I'm sure I would have reported it. But it's
been so long I honestly can't remember :)
Would another report in the ticket system help speed a fix to be created?
Thanks for checking it out.
Sent from Outlook
_____________________________
From: Brian/Support <[email protected]>
Sent: Friday, May 22, 2015 8:22 AM
Subject: Re: [LegacyUG] Source Detail Comments - not keeping formatting
To: <[email protected]>
Yes I can duplicate it but I searched for problem reports by
you in our
ticket system using your email address.
If you reported it you did not use this email address because I found no
reports from that address.
Brian
Customer Support
Millennia Corporation
[email protected]
http://www.LegacyFamilyTree.com
On 22/05/2015 7:18 AM, lio . wrote:
> Hi Brian: are you able to duplicate my issue (as per below)?
> Thanks!
>
> Sent from Outlook
>
>
> On Tue, May 19, 2015 at 5:25 PM -0700, "lio ." <[email protected]>
> wrote:
> Hi Brian:
>
> These are the steps I am following:
>
> Under ASSIGNED SOURCES:
> Click EDIT DETAIL
> Click TEXT/COMMENTS
> Type a message in the "ENTER ANY COMMENTS ABOUT THIS CITATION (OPTIONAL)" box
> Format the citation by using the Formatting Buttons on the left side.
> Click SAVE
>
> Now click EDIT DETAIL
> Click TEXT/COMMENTS
>
> And all your formatting is gone!
>
> Yes the bug was reported through the Legacy Home Tab.
>
> Thanks for your direction,
>
> leo
>
>
>> From: [email protected]
>> To: [email protected]
>> Subject: Re: [LegacyUG] Source Detail Comments - not keeping formatting
>> Date: Thu, 14 May 2015 11:13:27 -0400
>>
>> What type of formatting are you talking about. The issue I found relates
>> to the way the comments display format codes around text versus the
>> actual format when included in reports. There is no indication that
>> bold, underline, italic or superscript format were lost. That issue on
>> display format of source comments is still outstanding and the
>> programmers never provide any estimate of when a particular issue will
>> be fixed.
>>
>> Did you submit your problem report via the report a problem link on the
>> Legacy home tab or via the same link on our web site? There is no
>> guarantee that something reported to the LUG will be recorded in our
>> problem tracking system and passed to the programmers. I sometimes test
>> a reported problem and record it in our tracking system but the only way
>> to ensure your problem will be investigated is to report it on our web site.
>>
>> Brian
>> Customer Support
>> Millennia Corporation
>> [email protected]
>> http://www.LegacyFamilyTree.com
>>
>>
>> On 12/05/2015 5:29 PM, lio . wrote:
>>> After a almost a year away I am back to working on my family tree. Back in
>>> June 2014 I reported that reopening a source detail loses any formatting
>>> in the Source Detail Comments. I have downloaded the most recent version
>>> v8.0.0.473, and am noticing (almost a year later) it is still happening.I
>>> must admit it is frustrating losing and having to correct my formatting
>>> every time I open a previously created source. Is this still on the "to be
>>> fixed list" or was it dropped? I could not find anything in the Archives.
>>> Is there a timeline for correcting it? A year already seems sufficient
>>> time.Thanks,Leo
>>>
>>> Thanks for your direction,
>>>
>>> leo
>>
>>
>>
>>
>> Legacy User Group guidelines:
>>
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>
>> Archived messages after Nov. 21 2009:
>>
>> http://www.mail-archive.com/[email protected]/
>>
>> Archived messages from old mail server - before Nov. 21 2009:
>>
>> http://www.mail-archive.com/[email protected]/
>>
>> Online technical support: http://support.legacyfamilytree.com
>>
>> Follow Legacy on Facebook ( http://www.facebook.com/LegacyFamilyTree) and
>> on our blog ( http://news.LegacyFamilyTree.com).
>>
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/[email protected]/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/[email protected]/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook ( http://www.facebook.com/LegacyFamilyTree) and
> on our blog ( http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/[email protected]/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/[email protected]/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook ( http://www.facebook.com/LegacyFamilyTree) and
> on our blog ( http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://support.legacyfamilytree.com
Follow Legacy on Facebook ( http://www.facebook.com/LegacyFamilyTree) and on
our blog ( http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://support.legacyfamilytree.com
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
