Just updated to the newest version 8.0.0.499. The loss of formatting in the Source Detail Comments is still occurring, but now the Detail Text is ALSO faulty.
One example: I originally had input: 3. Sex of Child male <---- bolded and in italics, I now see coding instead of the bold: 3. Sex of Child \bmale\b0 This is VERY frustrating. It is affecting every source I've previously input. Will a future update fix the problem and put everything back the way it was? Or will I have to go back in and redo every source? Is there anyway to go back to v8.0.0.459? It was buggy, but at less than I am seeing now. I realize I am only one customer, and not very important in the over statistics, but I am frustrated enough to walk away and try another program (I have no idea which one, I'm just very, very frustrated). leo From: [email protected] To: [email protected] Subject: Re: [LegacyUG] Source Detail Comments - not keeping formatting Date: Sat, 23 May 2015 17:27:49 +0100 Brian (both), I tested Leo’s report in Legacy 8.0.0.459 and can confirm his report. Ron Ferguson http://www.fergys.co.uk/ From: Brian L. Lightfoot Sent: Friday, May 22, 2015 5:34 PM To: [email protected] Subject: RE: [LegacyUG] Source Detail Comments - not keeping formatting For what it’s worth, I followed your exact steps and all my formatting remains intact. I even tried Basic style sources and Source Writers sources but there was no difference. No matter what other changes I made within those Text/Comments, all of the formatting remained as entered. Using build 473 on Win 7. Brian in CA (Note – I am not Brian in Support) From: lio . [mailto:[email protected]] Sent: Friday, May 22, 2015 4:19 AM To: [email protected] Subject: RE: [LegacyUG] Source Detail Comments - not keeping formatting Hi Brian: are you able to duplicate my issue (as per below)? Thanks! Sent from Outlook On Tue, May 19, 2015 at 5:25 PM -0700, "lio ." <[email protected]> wrote: Hi Brian: These are the steps I am following: Under ASSIGNED SOURCES: Click EDIT DETAIL Click TEXT/COMMENTS Type a message in the "ENTER ANY COMMENTS ABOUT THIS CITATION (OPTIONAL)" box Format the citation by using the Formatting Buttons on the left side. Click SAVE Now click EDIT DETAIL Click TEXT/COMMENTS And all your formatting is gone! Yes the bug was reported through the Legacy Home Tab. Thanks for your direction, leo > From: [email protected] > To: [email protected] > Subject: Re: [LegacyUG] Source Detail Comments - not keeping formatting > Date: Thu, 14 May 2015 11:13:27 -0400 > > What type of formatting are you talking about. The issue I found relates > to the way the comments display format codes around text versus the > actual format when included in reports. There is no indication that > bold, underline, italic or superscript format were lost. That issue on > display format of source comments is still outstanding and the > programmers never provide any estimate of when a particular issue will > be fixed. > > Did you submit your problem report via the report a problem link on the > Legacy home tab or via the same link on our web site? There is no > guarantee that something reported to the LUG will be recorded in our > problem tracking system and passed to the programmers. I sometimes test > a reported problem and record it in our tracking system but the only way > to ensure your problem will be investigated is to report it on our web site. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > > On 12/05/2015 5:29 PM, lio . wrote: > > After a almost a year away I am back to working on my family tree. Back in June 2014 I reported that reopening a source detail loses any formatting in the Source Detail Comments. I have downloaded the most recent version v8.0.0.473, and am noticing (almost a year later) it is still happening.I must admit it is frustrating losing and having to correct my formatting every time I open a previously created source. Is this still on the "to be fixed list" or was it dropped? I could not find anything in the Archives. Is there a timeline for correcting it? A year already seems sufficient time.Thanks,Leo > > > > Thanks for your direction, > > > > leo Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
