Whoa....this is getting interesting. I just went back and re-checked everything to make sure I was following the specific steps. And once again, the formatting was retained for Source Detail Comments in both Basic style and SourceWriter style.
However, when I tried Master Detail comments, I got a different result. Formatting was retained using Basic style comments but was lost when using SourceWriter style comments. Triple checked and confirmed on this end. There was also one other minor problem with the Master Detail comments for SourceWriter. I first typed a phrase such as "This is a test". I then used the cursor to select the entire phrase and clicked on the Bold button. The formatting was applied as expected but the selection was lost. I had to re-select the phrase each time to apply any other formatting command. This doesn't happen when using the Source Detail comments of either style. Once a phrase or word is selected, it remains selected until the user clicks off of it. Why are different people getting different results? This is going to be a tough one for the programmers to troubleshoot especially when they may or may not be able to re-create the error. I'm not sure Windows can be blamed or even different system configs. Brian in CA (I am NOT Brian in Support; I am better looking.) -----Original Message----- From: Brian/Support [mailto:[email protected]] Sent: Friday, May 22, 2015 11:56 AM To: [email protected] Subject: Re: [LegacyUG] Source Detail Comments - not keeping formatting In my case the error occurred for the Source Detail Comments in both Basic style and SourceWriter style sources. The Text boxes for both Master and Details did retain the formats and the comments on Master Sources also retained formats. Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com On 22/05/2015 12:34 PM, Brian L. Lightfoot wrote: > For what it’s worth, I followed your exact steps and all my formatting > remains intact. I even tried Basic style sources and Source Writers sources > but there was no difference. No matter what other changes I made within those > Text/Comments, all of the formatting remained as entered. Using build 473 on > Win 7. > > > > Brian in CA > > (Note – I am not Brian in Support) > > > > From: lio . [mailto:[email protected]] > Sent: Friday, May 22, 2015 4:19 AM > To: [email protected] > Subject: RE: [LegacyUG] Source Detail Comments - not keeping > formatting > > > > Hi Brian: are you able to duplicate my issue (as per below)? > > > > Thanks! > > Sent from Outlook <http://taps.io/outlookmobile> > > > > > > > > On Tue, May 19, 2015 at 5:25 PM -0700, "lio ." <[email protected]> > wrote: > > Hi Brian: > > These are the steps I am following: > > Under ASSIGNED SOURCES: > Click EDIT DETAIL > Click TEXT/COMMENTS > Type a message in the "ENTER ANY COMMENTS ABOUT THIS CITATION > (OPTIONAL)" box Format the citation by using the Formatting Buttons on the > left side. > Click SAVE > > Now click EDIT DETAIL > Click TEXT/COMMENTS > > And all your formatting is gone! > > Yes the bug was reported through the Legacy Home Tab. > > > Thanks for your direction, > > leo > > > >> From: [email protected] >> To: [email protected] >> Subject: Re: [LegacyUG] Source Detail Comments - not keeping >> formatting >> Date: Thu, 14 May 2015 11:13:27 -0400 >> >> What type of formatting are you talking about. The issue I found >> relates to the way the comments display format codes around text >> versus the actual format when included in reports. There is no >> indication that bold, underline, italic or superscript format were >> lost. That issue on display format of source comments is still >> outstanding and the programmers never provide any estimate of when a >> particular issue will be fixed. >> >> Did you submit your problem report via the report a problem link on >> the Legacy home tab or via the same link on our web site? There is no >> guarantee that something reported to the LUG will be recorded in our >> problem tracking system and passed to the programmers. I sometimes >> test a reported problem and record it in our tracking system but the >> only way to ensure your problem will be investigated is to report it on our >> web site. >> >> Brian >> Customer Support >> Millennia Corporation >> [email protected] >> http://www.LegacyFamilyTree.com >> >> >> On 12/05/2015 5:29 PM, lio . wrote: >>> After a almost a year away I am back to working on my family tree. >>> Back in June 2014 I reported that reopening a source detail loses >>> any formatting in the Source Detail Comments. I have downloaded the >>> most recent version v8.0.0.473, and am noticing (almost a year >>> later) it is still happening.I must admit it is frustrating losing >>> and having to correct my formatting every time I open a previously >>> created source. Is this still on the "to be fixed list" or was it >>> dropped? I could not find anything in the Archives. Is there a >>> timeline for correcting it? A year already seems sufficient >>> time.Thanks,Leo >>> >>> Thanks for your direction, >>> >>> leo >> Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
