Dennis, I have updated the bug report with this information :) I am also answering your email with your other questions.
Michele Simmons Lewis, CG Legacy Family Tree <mailto:[email protected]> [email protected] <http://www.legacyfamilytree.com/> www.legacyfamilytree.com Certified Genealogist is a registered trademark and the designation CG is a service mark of the Board for Certification of Genealogists®, used under license by Board certificants who meet competency standards. From: LegacyUserGroup [mailto:[email protected]] On Behalf Of Dennis Murphy Sent: Monday, July 10, 2017 9:30 AM To: Legacy User Group <[email protected]> Subject: Re: [LegacyUG] Error problem, need help Thank you Cathy, you saved the day! Indeed it was a missing story that caused the error and it would seem that those numbers in parentheses are a clue to the Legacy location. (1, 18835) The error occurs in my RIN #1 though I'm not sure about the 18835 as I do not have that many stories in my file. But when I went to RIN #1 and tried to open the story, I got my old familiar error message. I deleted the link and then I was able to extract my family file from my master database with no problems or errors. Many Kudos Cathy !!!! PS: if other list members have the same situation and get errors, here's a little tip: When you go to back up the extracted file be sure to close the other file or you will get "Backup Error 527" Close the master or larger file and it will go without incident. murf On Sun, Jul 9, 2017 at 10:59 PM, Cathy Pinner <[email protected] <mailto:[email protected]> > wrote: Dennis, Have you added any Stories? A couple of people on Facebook have had a similar error message doing different things to you and each other. They both tracked it to a problem with a seemingly blank Story location. I can't force it to happen so I'm not sure what is causing it. I can just suggest checking Stories. The error occurs as well when you try to open the problem Story. The numbers in brackets may be RIN numbers. Do let Support or me (as a Legacy Tester with an interest in this particular issue) know if this is the problem. Cathy George wrote: Dennis: Contact support. I had a problem a couple of weeks ago and could not open my file. Support was able to fix it for me. George *From:*LegacyUserGroup [mailto:legacyusergroup-bounces@legacyusers <mailto:legacyusergroup-bounces@legacyusers> . com] *On Behalf Of *Dennis Murphy *Sent:* July 9, 2017 7:46 PM *To:* [email protected] <mailto:[email protected]> *Subject:* [LegacyUG] Error problem, need help I have a mater database of 75K+ from which I am trying to extract my family line of about 54K.. I never had any problem doing so in the nearly 25 years I have been using Legacy until NOW! I keep getting the message "Location 18835 not found" followed by a series of numbers in parentheses such as (1, 19846) with the latter number often different. The screen instructs me to run the Repair/Check program under File Maintenance, which I keep doing to no avail and no fix. Afterwards I get "ERROR 3021 - no current record" I then looked up the Error number in the Legacy Help menu and followed all suggestions. Sill I get the same results. In desperation I tried the last suggested fix, which was to export the file as a Gedcom, but that brought me back once again to the "Location 18835 not found." So now I'm really stumped. Does anyone know what that means? Is it referencing a geological location or a person's data., marriage, event. etc.?? murf In short, any ideas how to fix this and save 30 years of work? -- LegacyUserGroup mailing list [email protected] <mailto:[email protected]> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/
-- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/
