Thank you for your reply. I have Legacy8 Deluxe Edition. I didn't actually see the help index, which I've now discovered. It's when I click on Tech Support that a new web page opens but nothing loads, it just remains blank.
I've closed Legacy and rebooted my computer several times and I've opened different family trees, and they all have the same problem. I normally add children by clicking on "Click to add a child" which no longer works. However, I've since discovered the Add key in the bar across the top and that does work, so I guess my problem is resolved. Jill On Mon, Aug 28, 2017 at 5:11 PM, Mary Leek <[email protected]> wrote: > If this were me, the first thing I would do is to close Legacy down and > then reboot my computer. Sometimes doing this will set things right. If > Legacy will close properly, then this shouldn’t cause a problem and might > help. > > > > If you can close Legacy, you might try rebooting first and then report > back. > > > > When you say none of the options in the Help button work, only open blank > web pages. Do you mean when you click one of the menu items such as Tech > Support, Request Feature, Legacy Home Page, Download update, etc. that you > get a blank web page? > > > > What happens when you click on Help Index? > > > > Also please say what version of Legacy and what version of Windows you are > using. > > > > Mary > > > > > > *From:* LegacyUserGroup [mailto:[email protected]] *On > Behalf Of *[email protected] > *Sent:* Monday, August 28, 2017 7:31 AM > *To:* [email protected] > *Subject:* [LegacyUG] Locked software > > > > Hello > > I'm not sure what's happened to my Legacy software. None of the options > in the "help" button work, they just open a blank web page. I can't add a > child as neither left or right mouse clicks work at all. > > Please can someone explain what I need to do. Any advice would be > appreciated. > > Many thanks, > > -- > > Regards, Jill > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ > > -- Regards, Jill
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