Have you done the things in the Support article for Error 6?
They might help.
Also note that Support doesn't control the order of the fixing of bugs
and don't do the programming required. So to not contact support about
an issue until other things are fixed makes no sense.
Alan Thompson wrote:
No, I haven't reported it, yet. I have currently submitted higher
priority (for me) problems that I want fixed first.
In Version 188.8.131.52, if I am interpreting the screen correctly, there
is no option (ie check box) to select "Source Citation Details" media
for all individual or a selected individual. There is a "Source
citation details" check box at the bottom of the screen but I thought
that was for all source citation details in the family file.
If I have an individual selected and the four checkboxes within that
section checked AND the "Source citation details" check box at the
bottom of the screen UNCHECKED, AND all media types selected, then
running the report shows the counter at the bottom of screen reach
221,000 (the number of media records in my file but then gives the
message "No pictures were found for the options selected" even though
there are media items attached to source citation details for that
On the other hand, if I have an individual selected and the four
checkboxes within that section checked AND the "Source citation
details" check box at the bottom of the screen CHECKED, AND all media
types selected, then running the report shows the counter at the
bottom of screen reach about 19,000 and then hang until the Error 6:
Overflow Message is eventually displayed.
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
On Behalf Of Sherry H
Sent: Saturday, 24 February 2018 9:50 AM
To: Legacy User Group<email@example.com>
Subject: Re: [LegacyUG] Documents
I'm not having any problems selecting "Source Citation Details" for an
I don't have enough media files linked to test for your error - did
you report it to supp...@legacyfamilytree.com?
On Fri, Feb 23, 2018 at 1:35 PM, Alan
Yes, "Print Media File List" would be easier - if it worked 😊
The two main problems I have with it are:
1. It does not allow you to select Media attached to source citation
details for a specific individual (As most of my media for an
individual is attached to the source citation detail record, this is
not very useful)
2. For anything other than a small report, "Error 6: Overflow, error
collecting pictures occurs" (Accordingly I am not able to generate a
complete report of all my media files)
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