Michele:  Where can I get the direct link - I need to reload Legacy - it seems 
to have gone south on me
thanks
bob jones

> On 4Jun, 2019, at 1:42 AM, Michele Lewis <[email protected]> wrote:
> 
> The problem with the Hints has nothing to do with the server. MyHeritage had 
> an API (programming code) change on their side which caused us to have to 
> make a code change on our side. 
> 
> The Legacy download IS housed on the broken server so we parked a copy on the 
> Amazon server that houses the Legacy webinar site and we can give anyone who 
> needs it a direct link to it. 
> 
> Michele 
> 
> On Mon, Jun 3, 2019 at 22:27 CE WOOD <[email protected] 
> <mailto:[email protected]>> wrote:
> If the problem was just the Legacy Cloud backup, that would be 
> understandable, but, from the many comments to the contrary, both from beta 
> testers posting here and users, the whole Legacy program was affected, and 
> version 9 could not be downloaded! We were advised that many of the problems 
> with Legacy were affected, such as Hints, and could not be remedied until the 
> programmers were able to reprogram! That the Legacy program was lost by 
> MyHeritage is inexcusable.
> 
> ​CE
> 
> From: LegacyUserGroup <[email protected] 
> <mailto:[email protected]>> on behalf of Ronald Bernier 
> via LegacyUserGroup <[email protected] 
> <mailto:[email protected]>>
> Sent: Monday, June 3, 2019 2:00 PM
> To: Legacy User Group
> Cc: Ronald Bernier
> Subject: Re: [LegacyUG] Backing up to the cloud
>  
> Apparently the sky is falling.  Of course, the banks, doctor’s office, etc. 
> store critical data on their server(s) - therefore they must have a fail safe 
> system.  A server that houses among other things FREE cloud back-up is far 
> from being a critical system.
> 
> Ronald Bernier
> Woonsocket, RI
> USA
> Sent from my iPhone
> 
> On Jun 3, 2019, at 4:19 PM, CE WOOD <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> You are 100% correct. Imagine if the servers at your bank, doctor's office, 
>> hospital, amazon, Google, ad infinitum, were out this long! Something else 
>> is going on here. Maintaining servers is a 24 hour duty. If MyHeritage had 
>> no total image backup, Legacy made a potentially lethal mistake. Friends and 
>> family who do server maintenance and programing for a living (MSFT, amazon, 
>> etc.) are certain there is something fishy about this whole thing. 
>> 
>> ​CE  
>> From: LegacyUserGroup <[email protected] 
>> <mailto:[email protected]>> on behalf of Chris Hill 
>> <[email protected] <mailto:[email protected]>>
>> Sent: Monday, June 3, 2019 11:50 AM
>> To: Legacy User Group
>> Subject: Re: [LegacyUG] Backing up to the cloud
>>  
>> And also be aware that the current Legacy cloud backup system is broken, 
>> following a server failure about 3 weeks ago.
>> 
>> Millennia (Legacy) and My Heritage have built a new server and currently 
>> configuring it.
>> 
>> Don't ask me why it is taking so long. Most companies who lose a server 
>> will get it back either directly, or through a Disaster Recovery 
>> process, within a day - just think what Amazon would do if its servers 
>> crashed. I saw a report about 20 years ago, in the UK, that NO 
>> businesses who had lost its servers, and had no recovery process, 
>> actually survived as a business.
>> 
>> Regards
>> 
>> Chris
>> 
>> ------ Original Message ------
>> From: "Brian Kelly" <[email protected] <mailto:[email protected]>>
>> To: [email protected] <mailto:[email protected]>
>> Sent: 03/06/2019 18:41:25
>> Subject: Re: [LegacyUG] Backing up to the cloud
>> 
>> >Cloud Backup is free. Note that this is not a full service backup however, 
>> >Only your data file is included and there is only one copy held. It is 
>> >strongly recommended that you consider this an extra backup not your only 
>> >one. If you have media linked to your file you will certainly need to back 
>> >up the media separately.
>> >
>> >Security problems are no worse than any other cloud service. Hackers might 
>> >get access to the server which contains the backups, no online service is 
>> >risk free.
>> >
>> >Brian Kelly
>> >
>> >On 03-Jun.-19 1:33 p.m., Susan Osborne wrote:
>> >>Does it cost to use the backup to cloud feature in Legacy?
>> >>
>> >>Is there a problem with security if you use it?
>> >>
>> >>Susan
>> >>
>> >
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> Michele Simmons Lewis, CG®
> Legacy Educator
> Legacy Family Tree/MyHeritage
> [email protected] <mailto:[email protected]> 
> https://legacyfamilytree.com <https://legacyfamilytree.com/>
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