Beautiful comments Cindy. I wholeheartedly agree with you. People are happy to use the services that have been offered but quick to castigate if something goes wrong. It is not exactly costing us a fortune for the ability to use a complex programme and I am sure any problems are being worked on as quickly as possible, which is probably why they don’t have time to keep explaining what the problem is - they have already told us - we just have to learn patience!
On Thu, 6 Jun 2019 at 5:17 am, Dorothy Darland <[email protected]> wrote: > I completely agree with Cindy. I have used Legacy since 2002 and very > happy with it. > > Dorothy Darland > On 6/5/2019 11:50 AM, magnoliasouth wrote: > > Old user here, but have taken a break from it for a while. I have > personally loved Legacy since the moment I got it back at the turn of the > century (it's weird hearing that, while not talking about 1900).I love the > people that created Legacy, the extras, the webinars, everything. > Acquisitions are tough and there are always problems, like needing new > jobs. Not that this MyHeritage situation applies to me (Ancestry user here) > but I would much rather have a company take their time to fix something and > get it right the first time, then rush and have even more glitches. Think > Microsoft. > > I think it's time that we sit back, relax and wait for MyHeritage to get > it right. Patience is a virtue. I am disappointed to see this list being so > confrontational what with "fake news" accusations and the like. It has > always been such a polite list. There are still other services which you > can use for backups and the truth is that you should. I learned a LONG time > ago that you need several backups and I lost a lot of data over that > learning curve. > > This list is for helping users use Legacy. If there are server problems > (and we obviously know there are) and that server now belongs to > MyHeritage, then MyHeritage (not Legacy) is responsible, so please take it > up with them, privately. Feel free to report back, because other users may > benefit from your newly acquired knowledge. Just please do not allow your > personal frustration to spill over, onto this help list. > > Michelle and Legacy employees, thank you for time, patience and > instruction. > > Cindy Lloyd > > > > <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> > Virus-free. > www.avg.com > <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> > <#m_-3204427585641758987_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ >
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