For some reason, my backups have stopped working. When I try to backup I
receive either a 503 or a 508 error message

telling me that the system cannot Access the .zip files.  I have my backup
locations set as C:User\myname\Documents\Legacy

Family Tree\Data\database name\8-17-2021-2021-8-17 4.51.27 PM.zip AND
C:User\myname\Documents\Legacy

Family Tree\Data\database name\8-17-2021-2021-8-17 4.51.27 PM-media.zip

 

I opened the last file that I saved to my USB flash drive (K:) to try and
backup on my C: drive.  The latest backup (zip) files showing

In my C: drive are dated 8-11-2021.

 

I tried to do a restore from the unzipped K: drive, but the unzipped files
don't show when I use the Restore icon in Legacy software.

 

I obviously don't understand how the files are relating to each other. What
should I do now?

 

Basically I want to get the unzipped file from my K: USB flash drive
resident onto my C: Legacy 9 software so that I can create a

Zipped backup file and be able to proceed backing up future changes.  I have
1057 individual names in my database. I am using

Legacy 9 version 9.0.0.182 and I am running Microsoft 10 Pro 64bit version
2004 (May 2020 update)

 

custerc...@comcast.net <mailto:custerc...@comcast.net> 

 

 

 

I



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