https://bugs.freedesktop.org/show_bug.cgi?id=71534

--- Comment #3 from Owen Genat <[email protected]> ---
(In reply to comment #0)
> Say I have a Microsoft Office document (doc/x, xls/x, ppt/x) that exhibits
> compatibility issues.
> 
> I want to submit this document, along with a description of the problem(s),
> somewhere that it can be triaged (confirmed or not) by someone, and
> submitted to the right person to look at it more closely.

This is entirely my opinion as a user and layperson helper both here on
bugzilla and more extensively in two user forums. As Qubit (QA) indicates
"we're all interested in how we can improve the experience for our users" and I
firmly support that sentiment. 

The main danger with the above is that it can result in an increase of reports
like bug #67450. As Joel Madero (QA) points out in the related comments to that
bug, it is fundamentally unhelpful to simply provide an example problematic
file with a comment like "does not work" or similar. A report needs to be more
specific if it is to have any chance of: (a) being understood / comprehended;
(b) being reproduced; (c) being fixed. Developers usually fix single issues. A
small report clearly outlining the steps required to reproduce a single problem
is essentially a better report. If a small example file clearly showing the
problem can be provided, so much so the better.

(In reply to comment #2)
>> This submission process should be very easy & accessible for users, and
>> should *not* require anyone to log in or do anything else other than these
>> two things.

> Interesting. We've had a bit of discussion about whether one should have to 
> login before submitting a bug report or feedback.

> How would you address the problem of SPAM

I think SPAM is one issue but IMO an even more important one is social
responsibility. This is essential to the wellbeing of any community. Demanding
that participants register for an account promotes this and is a fairly
consistent approach across most sites where users can provide feedback and
generally comment on issues.

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