https://bugs.freedesktop.org/show_bug.cgi?id=71534
--- Comment #5 from Joel Madero <[email protected]> --- I pretty much completely agree with Owen here. The lower we set the bar the more users will do what people tend to do which is "the least bit possible" - this is why I routinely puts bugs in NEEDINFO even if perhaps if I took a bit more time I could understand it - the reason being is that in the past this philosophy was taken and basically bug reports continued to get worse and worse. "Open this document and see the problem" when the problem is 10 pages long with text and other things going on - you say "it only takes a minutes" but let's say a bad report takes 3-5 minutes to triage (which isn't terrible) but a good report of the same problem takes 30 seconds - when we're talking about thousands of bugs, really it's the least a bug reporter can do is make it "as easy and clear as possible" so as not to disrespect QA's time - time is money, and mine is surely stretched thin right now. As for registering - we've already seen trolls even with registration and some people have been banned because of it. A much better solution is to get openID working so they don't have to have so many accounts - and this is currently being looked into. Again, the lower we set the bar the more work is puts on the shoulders of a very small team and that simply isn't fair. FLOSS is a community, if individuals don't want to be part of that community, there are plenty of other products out there that they can choose from or, they can sit patiently and wait for fixes (instead of giving a terrible report, getting irritated when the report goes into NEEDINFO and then every couple months saying things like "any progress" "why isn't this fixed yet" "can we expect a fix soon", either be a member of the community or don't, else, you're trying to take from the community and give nothing in return. In general though I don't see this being a problem at all - I very rarely see users angry about having to register and usually if I put a bug into NEEDINFO the user apologizes for lack of clarity and gives precise steps. -- You are receiving this mail because: You are the assignee for the bug.
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