Date: Wed, 11 Oct 2000 14:13:38 -0700
From: Marshall Burke <[EMAIL PROTECTED]>
Subject: RE: Dynamism Libretto 1100v Offer - Buyer Beware!
I would report this to ebay in the Safe Harbor Section, as this is not just
unethical, but a Federal Offence (Called Shilling)and ebay will prosecute.
Marshall
-----Original Message-----
From: Fong, Elena [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 11, 2000 2:01 PM
To: Libretto
Subject: RE: Dynamism Libretto 1100v Offer - Buyer Beware!
Date: Wed, 11 Oct 2000 13:54:30 -0700
From: "Fong, Elena" <[EMAIL PROTECTED]>
Subject: RE: Dynamism Libretto 1100v Offer - Buyer Beware!
I just wanted to add that I recently bid on Ebay for the 1100V demos that
Dynamism had up for sale. I checked who outbid me & guess what... All the
emails which were changed originated from a dynamism.com email address. so
they outbid me hoping I & others would bid higher... This is unethical but
I never complained about it... But I am now adding it to this because they
seem to be disreputable..
> ----------
> From: Stacey Tenen[SMTP:[EMAIL PROTECTED]]
> Sent: Wednesday, October 11, 2000 1:50 PM
> To: Libretto
> Subject: Dynamism Libretto 1100v Offer - Buyer Beware!
>
> Hello Folks - I'm usually very quiet about such things, but I thought I
> would relate my experience with Dynamism before anyone goes off half
> cocked
> and buys from them:
> I purchased by 1100v from Dynamism in August and I've had some really
> severe
> problems, not only with the machine, but Dynamism's service and customer
> service. Shortly after I purchased the machine, I began getting the
> dreaded
> 'Error Writing to Drive C' blue screen. This was cutting it very close to
> a
> trip that I needed the Libretto for, so instead of RMA'ing the machine to
> Japan, I asked Dynamism to replace the drive with a new 20GB - and once I
> returned and had the time, I'd have them ship the machine to Japan. Well,
> the machine came back in short order - and with a new aesthetic feature; a
>
> large gouge in the beautiful battery. I immediately called them to notify
> them of the defect and request a new battery. I was bounced from person to
>
> person in the company until one person said they'd investigate and call me
>
> back. After not receiving a return phone call for two days, I called in
> and
> was told that the technicians claimed that they didn't cause the damage
> (Imagine that!) and that they don't issue RMAs for cosmetic damage. This
> really didn't sit well with me, and I pushed the issue with Darius (the
> rep
> that sold me the machine). He promised me an RMA for the battery. One
> month
> later - still no RMA for that battery and I have called every so often to
> request the RMA again. Each time I call (and Darius isn't available), my
> request seems to be dealt with as if it is the first time I've called
> (frustrating!).
>
> Even the new drive is suffering the blue-screen error, and after two weeks
>
> of requesting an RMA to send the machine to Japan - I just received it
> yesterday. It needs to be said that I did all of the diagnostic work and
> investigation on the error I was getting - Dynamism tech support didn't
> seem
> to be terribly interested in helping, nor in working with me towards a
> solution.
>
> Moral? Well, I bought from Dynamism for two reasons... the price was
> right,
> and their reputation was excellent. The price still is good, but their
> reputation, in my eyes, has really taken a huge hit. I hate to think I'm
> the
> exception here, but just consider my experience before putting any more
> money into their pockets. I do have to say that Darius Mikrut, the sales
> rep
> who sold me the machine, when he has been available, has been helpful with
>
> all but the technical issues.
>
> I'm not writing this to put Dynamism out of business, but it is my
> intention
> to make sure you all know what could be your experience if you invest
> hard-earned bucks with Dynamism. If you have any questions or would like
> additional details, please drop me a line via email.
>
> Warmest Regards,
> Stacey Tenen
> IT Director
> University of Miami
> College of Arts and Sciences
>
>
>
>
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>
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