Date: Tue, 12 Jun 2001 19:21:53 +0200
From: "Steven Lagerweij" <[EMAIL PROTECTED]>
Subject: RE: Microsoft could not resolve my problem!
Hi,
I cannot help you solve the problem you are having, but in the case you are
trying a reinstall I suggest you use something like ghost or drive image to
store a exact copy of the windows partition on another partition (assuming
you can boot from floppy and you partitioned the drive). So you can repeat
the basic installation and make clones when you have verified that
everything works ok. All in the hope that you can catch the bad piece of
software (it does look like that) and move back a step in a matter of a few
minutes...
Also...why not run win98 (se)? Ok, it's more resource consuming, but also
more up-to-date
Good Luck...
steven
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: dinsdag 12 juni 2001 18:27
To: Libretto
Subject: Microsoft could not resolve my problem!
Date: Tue, 12 Jun 2001 15:57 +0000
From: [EMAIL PROTECTED]
Subject: Microsoft could not resolve my problem!
This is a posting from a desperate man....
Some of you here might recall I recently formatted and reinstalled Windows
on my Libretto 100... as far as I know I installed Win95 back without
problems.
The reason I was forced to do this was the MS outlook 2000 program that I
installed previously was reporting illegal operations on some functions and
did not synchronise my contacts on my HP Jornada properly...
Could not work out which <unknown module> the invalid transaction was
occurring in so a re-format ensued.
On install of Outlook to the Libretto this time all worked fine... then for
no apparent reason after a few weeks the old problems returned. The problem
is even exhibited in <safe mode> and with McAfee AV disabled. I decided to
get the plastic out and register the problem with Microsoft Assisted Support
(�45 + VAT!!) and.... they colnclude they do not understand why the program
is doing this. They suggested I refomat and reinstall windows again as a
final suggestion.
I ony have minimal software on my Libretto - when I first installed McAfee
VirusScan Outlook was working, when I installed ZoneAlarm (firewall) - it
was also working. The ONLY modification I recall doing before the problem
showed itself again was install a fax program - but as I stated - the
problem exists in safe mode and besides I have subsequently uninstalled the
PhoneTools program and makes no change.
If anyone has any suggestions as to where I should look on my system for
potential source of problem - please advise... I am not confident that going
through a reinstall will permanently resolve the issue.
... another thought - over the weeks since reinstalling windows I downloaded
various Win95 security patches including the DUN1.3 upgrade at various
intervals - also the Y2K update etc.... I cannot believe any of these would
have caused the problem - I viewed them as essential updates for my system
(all were downloaded from the Microsoft Win 95 Downloads site).
GW
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