I've used Fogbugz, Bugzilla and Mantis for a while now.

The one complaint I have for all of them is that they're ugly.  Ugly
like the devil's face.

All of them let you save "filters/queries" so I can easily hit "All
Regressions by Tyler" and see how I'm holding up the product from
shipping.
I would see this as valuable.

Arbitrary fields would be nice, most trackers don't offer this.

The magical mumbo-jumbo Fogbugz does for bug categorization was next
to useless for me and we gave it 3 months and a couple thousand
tickets to sort itself out.

I think most people are looking for a system that "gets out of your
way" how to actually do that, I'm not sure.

On Jan 10, 9:37 am, "Derek Chen-Becker" <[email protected]> wrote:
> I've been using Trac a lot recently and there are some things that I really
> like about it:
>
>    1. It has nice integration with source control systems (primarily SVN,
>    but there's a Git plugin). You can easily tie tickets to specific 
> changesets
>    and/or branches
>    2. Decent monitoring for tickets. There's the standard "add my email as a
>    CC", but you can also do RSS feeds on the tickets. I agree with Kris'
>    suggestion that it would be nice to have good mailing list support
>    3. Simplicity. Some other bug trackers I've seen may be really powerful,
>    but they're also extremely complex and/or not well organized. A powerful 
> bug
>    tracker is useless if it's not easy to use
>    4. Plugins. Trac has a good plugin system for extendin functionality
>
> Derek
>
> On Fri, Jan 9, 2009 at 5:38 PM, David Pollak
> <[email protected]>wrote:
>
> > Folks,
>
> > I'm please to announce my latest open source project: Swampland.
> >http://github.com/dpp/swampland/tree/master
>
> > Swampland is a bug/issue tracking system built on Lift.  It's licensed
> > under the GNU Affero General Public License (there will be a classpath
> > exception so Swampland can be run in non-free web containers).
>
> > I'm going to be working on Swampland over the next bunch of weeks and it
> > will form the basis for the Lift project's bug tracking system.  It will
> > also likely be the project the I use in the Lift book.
>
> > Early in the process, I'd love to hear from folks about the good and bad of
> > various bug tracking system they use so I can use the good and avoid
> > pitfalls.
>
> > My key goal for Swampland is to build something that's got a very usable
> > UI, but also has a RESTful interface that's a first-class part of the
> > system.  It will support plugins.
>
> > I'm licensing it under a GPL license because I want to make sure that
> > anyone who uses it and updates it contributes code back to the project.
>
> > Thanks,
>
> > David
>
> > --
> > Lift, the simply functional web frameworkhttp://liftweb.net
> > Collaborative Task Managementhttp://much4.us
> > Follow me:http://twitter.com/dpp
> > Git some:http://github.com/dpp
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