I've used FogBugz and Mantis, and here are my conclusions for a good
issue-tracker:
1) Good integration possibilities (API:s to hook into, different
VCS-backends etc)
2) Clean and intuitive UI
3) A priority list is NOT a list with items with different priority
levels!!!
A priority list is a list in prioritized order, so if you move an item
down, you lower it's priority
4) It HAS TO support unicode characters properly (Yes Mantis, I'm looking at
you)
5) It has to be able to store and display screenshots easily
6) It mustn't be a project management tool
7) It should use an open authentication implementation, so it's not yet
another password to remember
8) It should be possible to make "templates" for issue-submission
9) It should be possible to make templates for responding to issues.
10) Also, I think reporting of statistics should only be done either by
plugins or by external software, and that the issue-tracker can expose it's
raw statistics through API.
I hope I didn't forget anything.
Cheers,
Viktor
On Sat, Jan 10, 2009 at 1:38 AM, David Pollak <[email protected]
> wrote:
> Folks,
>
> I'm please to announce my latest open source project: Swampland.
> http://github.com/dpp/swampland/tree/master
>
> Swampland is a bug/issue tracking system built on Lift. It's licensed
> under the GNU Affero General Public License (there will be a classpath
> exception so Swampland can be run in non-free web containers).
>
> I'm going to be working on Swampland over the next bunch of weeks and it
> will form the basis for the Lift project's bug tracking system. It will
> also likely be the project the I use in the Lift book.
>
> Early in the process, I'd love to hear from folks about the good and bad of
> various bug tracking system they use so I can use the good and avoid
> pitfalls.
>
> My key goal for Swampland is to build something that's got a very usable
> UI, but also has a RESTful interface that's a first-class part of the
> system. It will support plugins.
>
> I'm licensing it under a GPL license because I want to make sure that
> anyone who uses it and updates it contributes code back to the project.
>
> Thanks,
>
> David
>
> --
> Lift, the simply functional web framework http://liftweb.net
> Collaborative Task Management http://much4.us
> Follow me: http://twitter.com/dpp
> Git some: http://github.com/dpp
>
> >
>
--
Viktor Klang
Senior Systems Analyst
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