Haven't read my mail lately-if you are still looking to purchase we ordered through Software House International. Since I've just been through this process let me make things a little more clear (or maybe more fuzzy). You need to supply the Novell part number for the zSeries SLES8 when ordering through the reseller you choose. I will say I found Novell very good to deal with. I called a phone number on the web site and was put in contact with the sales rep for our region. The reason S390 is half the price is that you only get 32-bit. When you order zSeries you can run both 32-bit and 64-bit. But will I get media for both? Not sure. Hasn't arrived yet. As far as what you get for your money you get maintenance, id to access to the SuSE data base from which to pull fixes and maintenance (via YOU), and what SuSE/Novell calls 'upgrade protection'. In other words since this is an annual license if SLES9 becomes available in August you will be able to get it as well. If next year you are still running SLES8 and SLES9 I'm not sure what happens, but I was lead to believe you can still run 2 versions for the price of 1 (or actually 4 for 2 if running both 32 and 64 bit variations). The area of support contracts is quite varied: offered by SuSE/Novell based on number of incidents called in, by Mainline based on combo of IFL's and machine type(?), by IBM based on IFL engines with the best deals for those with more engines, by PSR but I had not called them since I found out about them too late. Novell seems to be strictly defect support. We wanted the ability to ask questions and get help with configurations. We weren't really interested in consulting services like Mainline or PSR actually doing the work for us. All had different prices for 5X8 and 7X24.
> With the answers I have ben getting about the SuSE side of things today I wonder > what you get for > $15K. If their service is as good as their sales I don't think I want it. I think > I'm getting to old > for this business..;-( What ever happened to service? > > Getting old with a lot less patience.... > Dave > > Phil Payne wrote: > >>There has been a marketing change for SuSE. I found out that you have > > > > to call your Novell rep, who can recommend a software reseller in your > > area that handles Novell products. I think the discount you can get is > > based on the reseller's discount with Novell. Example: SuSE annual > > maintenance is part number 874-002691-001 for SLES8, list price just > > shy of $15k. Negotiate your heart out! > > > > They have a new "site license" arrangement, too. > > > > The motto is - always ask. > > > > -- > > Phil Payne > > http://www.isham-research.com > > +44 7785 302 803 > > > > ---------------------------------------------------------------------- > > For LINUX-390 subscribe / signoff / archive access instructions, > > send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit > > http://www.marist.edu/htbin/wlvindex?LINUX-390 > > > > ---------------------------------------------------------------------- > For LINUX-390 subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit > http://www.marist.edu/htbin/wlvindex?LINUX-390 ---------------------------------------------------------------------- For LINUX-390 subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit http://www.marist.edu/htbin/wlvindex?LINUX-390
