On Mon, Jun 21, 2004 at 11:06:13AM +0530, Taraka Srinivas Kumar wrote:

> One thing i forgot to mention last time is that the installation was done
> via Windows FTP. I have read that there are known problems with windows
> FTP
> and it may not be able to provide sufficient installation data.
> Is this " Using Windows FTP" a problem in this case?

It's *always* a problem. That's why it's not recommended. With the
availability of good CD-based Linux systems that don't touch your hard
disk, there's no reason to even try using a Windows-based FTP
server. That's also why the SMB installation method exists.

That said, it sounds like a step got missed somewhere in the install
and that there is some missing or corrupt information in the boot
process. I'd try the installation again using a recommended install
method and see if your problem disappears (likely).

> This time i do have SuSE license. Whom should i approach for support ? IBM
> or SuSE ?

Since it's a OS-specific problem, you probably will have the best
results by dealing with the OS vendor. If you bought your support via
IBM, then start there. Otherwise, go direct to SuSE.

> Is it must to give the registration id for accessing SuSE email support ?

If you expect to download fixes, you need a support id.

-- db

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