Hi, I had this happen as far as price was concerned. I just compared the price others were getting for the same or more service and threatened to switch to the other company and I got a better price.
The dialer issue I never even fought though, and you are right the dailer is a pain, I had no idea there was a choice to connect without a dialer. Are you talking adsl or cable? Aaron On Wed, 2005-09-21 at 12:07 +0300, Ido Kanner wrote: > Hi list, > > Recently I updated my 4 years old account in Actcom (this is my 4th year). > After watching the price of the account in my office, I found out that I pay a > lot more for a lot less. That is I pay 760 NIS for 750 without a dialer, while > at work we pay a lot less for a faster connection. > > BTW I was told that if I'll move to a dialer, it will cost me 200 NIS less !!! > > After a long talk with the finance, I found out that the reason for that is > that I do not use a dailer, and the CO of Actcom decided that users without a > dialer should pay more, alto as most of you know, the infurstracture and the > technical stuff for Radius and other servers that are working in the > background > requires a lot more work (not to mention the support team that need to handle > very stupid issues such as passowrd lost, incurrect login issues etc) ... > > The finance person also mentioned that I need to pay more, because a dialer > gives them (Actcom) the ability to monitor connections. But on LAN (you all > know > that cables connection is a LAN) you can monitor activities as well, and not > to > mention that a dialer and the rest of the servers that you pass along the way > makes the connection slower. > > Now don't get me wrong, I really like Actcom, and the fact that they support > our > community is a hugh Plus for me, and thats even before I mention their very > good > tech and Linux support etc.. > > But I do not wish to have a dialer, And I do not like the fact that the user > should handle PPP connections for such thing. ADSL btw also does not really > requires user intervention (L2TP is the protocol that ADSL talks, and > theoretically the ADSL router should make the converting between Ethernet and > ADSL on it's own). > > BTW If they will not give a better price, I don't think that I will continue > working with them next year ... > > What do you think ? > > Ido > > > > ================================================================= > To unsubscribe, send mail to [EMAIL PROTECTED] with > the word "unsubscribe" in the message body, e.g., run the command > echo unsubscribe | mail [EMAIL PROTECTED] > ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
