I have several hundred power edges in our machine room, and some
of my colleagues have hundreds more. Yet when one of these machines,
under warranty, begins to misbehave, Dell don't seem to be interested.
I sent them the system event logs from the DRAC, and the dset report,
and the response I got was, "Try taking the machine apart and putting
it back together, and see whether that makes a difference."
This machine has been in service for 18 months, working without
difficulty, and then on January 12 I received this error:
PCIE Fatal Err: Critical Event sensor, bus fatal error (Bus 0 Device 3 Function
0) was asserted
Err Reg Pointer: Unknown sensor, OEM Diagnostic data event was asserted
I have not received an explanation of this warning. The service
running on the machine appeared to suffer disk corruption, but this
was only apparent -- the disks appeared normal after repowering the
machine. Even an attempt to reboot from a diagnostic CD failed until
I unplugged the machine and replugged it.
To me this doesn't look like a badly seated board or memory error.
Can anyone offer me any enlightenment.
-- Dr A O V Le Blanc
University of Manchester
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