I checked the DSET: DeviceDesc>PERC 6/i Integrated</DeviceDesc> - <PCICfgSpcEntryList count="2"> - <PCICfgSpcEntry index="0"> <BusNum>0</BusNum> <DeviceNum>3</DeviceNum> <FunctionNum>0</FunctionNum>
Perc6i Information out of the DSET: Firmware Version 6.0.3-0002 Minimum Required Firmware Version 6.1.1-0034 Driver Version 00.00.03.21 Minimum Required Driver Version Not Applicable Action Plan: - clear the HW Log with the 2nd Option in the DSET that the Display return to blue - Update at least Perc Driver, Firmware and the Harddrives (all 3 links can only be used if the Red Hat Update packages work in your cent OS, if not you need to Update it Offline with a boot media, just send me feedback if you need the links) Driver: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&; releaseid=R208840&SystemID=PWE_2950&servicetag=&os=RH52&osl=en&deviceid= 13514&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=2&libid=46 &typeid=-1&dateid=-1&formatid=-1&fileid=292701 FW: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&; releaseid=R216024&SystemID=PWE_2950&servicetag=&os=RH52&osl=en&deviceid= 13514&devlib=0&typecnt=0&vercnt=5&catid=-1&impid=-1&formatcnt=5&libid=46 &typeid=-1&dateid=-1&formatid=-1&fileid=307551 Disk FW from HS09 to HS0F: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&; releaseid=R230278&SystemID=PWE_2950&servicetag=&os=RH52&osl=en&deviceid= 15305&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=3&libid=44 &typeid=-1&dateid=-1&formatid=-1&fileid=333655 Further Updates which can be done are Bios, BMC, DRAC and Open Manage. http://support.dell.com/support/downloads/driverslist.aspx?os=RH52&catid =-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID =PWE_2950&hidos=WNET&hidlang=en&TabIndex= If you have further questions related to your Issue just send me an e-mail. Your L1 Tech from Germany without any onscreen questions :-) Have a nice weekend. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chase Bolt Sent: Donnerstag, 21. Januar 2010 22:49 To: Dr A V Le Blanc Cc: linux-poweredge-Lists Subject: Re: Warranty or? I just humor them, call back 30 minutes later and tell them you did what they asked. Or if it is quick I just put them on hold, go get something to drink and then tell them it is complete with no change. They are probably just some low level techs reading off questions and responses from their screen. Dr A V Le Blanc wrote: > I have several hundred power edges in our machine room, and some > of my colleagues have hundreds more. Yet when one of these machines, > under warranty, begins to misbehave, Dell don't seem to be interested. > I sent them the system event logs from the DRAC, and the dset report, > and the response I got was, "Try taking the machine apart and putting > it back together, and see whether that makes a difference." > > This machine has been in service for 18 months, working without > difficulty, and then on January 12 I received this error: > > PCIE Fatal Err: Critical Event sensor, bus fatal error (Bus 0 Device 3 Function 0) was asserted > Err Reg Pointer: Unknown sensor, OEM Diagnostic data event was asserted > > I have not received an explanation of this warning. The service > running on the machine appeared to suffer disk corruption, but this > was only apparent -- the disks appeared normal after repowering the > machine. Even an attempt to reboot from a diagnostic CD failed until > I unplugged the machine and replugged it. > > To me this doesn't look like a badly seated board or memory error. > Can anyone offer me any enlightenment. > > -- Dr A O V Le Blanc > University of Manchester > > _______________________________________________ > Linux-PowerEdge mailing list > [email protected] > https://lists.us.dell.com/mailman/listinfo/linux-poweredge > Please read the FAQ at http://lists.us.dell.com/faq > _______________________________________________ Linux-PowerEdge mailing list [email protected] https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq _______________________________________________ Linux-PowerEdge mailing list [email protected] https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
