I also tell them that it's a production server that we cannot afford to bring down / interfere with (which they generally are tbf)
B -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rahul Nabar Sent: 21 January 2010 22:50 To: Chase Bolt Cc: [email protected]; Dr A V Le Blanc Subject: Re: Warranty or? On Thu, Jan 21, 2010 at 3:49 PM, Chase Bolt <[email protected]> wrote: > I just humor them, call back 30 minutes later and tell them you did what > they asked. Or if it is quick I just put them on hold, go get something > to drink and then tell them it is complete with no change. They are > probably just some low level techs reading off questions and responses > from their screen. +1 for Chase. In addition options that work: contact your sales team. What power edge model are you talking about? -- Rahul _______________________________________________ Linux-PowerEdge mailing list [email protected] https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you are not the intended addressee please contact the sender and dispose of this e-mail. Thank you. _______________________________________________ Linux-PowerEdge mailing list [email protected] https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
