On Thu, Jan 21, 2010 at 3:49 PM, Chase Bolt <[email protected]> wrote:
> I just humor them, call back 30 minutes later and tell them you did what
> they asked. Or if it is quick I just put them on hold, go get something
> to drink and then tell them it is complete with no change. They are
> probably just some low level techs reading off questions and responses
> from their screen.

+1 for Chase.

In addition options that work: contact your sales team.

What power edge model are you talking about?

-- 
Rahul

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