Thus spake Vik Olliver on this Wed, 16 Oct 2002 : ] On Sun, 2002-10-13 at 17:18, Gareth Williams wrote: ] > Why do people assume that gui install == easy and text install == hard? It's ] > the same, just that you choose your options with a keyboard, not a mouse. ] ] Because they don't know better and - to be frank - don't want to know ] better. This is the way people are. Now, is it going to be easier to
I have worked in several call centres where both text-based (in a telnet window) and gui based apps were used. Many CSRs(1) find the text based apps easier to use then these fancy gui apps. (In most cases the gui apps were/are front ends to a SAP based customer database). Yuri CSR with enough hands-on experience to become a UI design consultant one day. (1) CSR: Customer Service Representative - the person at the other end of the phone when you call and 0800/0508 number.
