On Wed, 02 Feb 2005 09:30:04 +1300
Nick Rout <[EMAIL PROTECTED]> wrote:


> support is the one thing left out of this analysis. Support is expensive.
> Not many do it well. Its also a reason why some open source products die.
> Those who know it best get sick of getting email 24/7 asking questions,
> silly & otherwise.
> 
> of course with open source theoretically anyone can read the source and
> take up the support role. Undertsanding someone elses source is  another
> thing!

to add to that its porbably the reason for success of open source
products too.  - support is handled by volunteers!

> 

> 
> -- 
> Nick Rout <[EMAIL PROTECTED]>

-- 
Nick Rout <[EMAIL PROTECTED]>

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