IMHO a customer should not have to go to the homepage of their isp to
see a service announcement. Its simple enough for an isp to email their
customers. Most people on broadband connections get their email in
(almost) real time. I almost never visit paradise or orcon's home page.


On Wed, 19 Oct 2005 10:17:16 +1200
Andrew Errington wrote:


> 
> On Paradise's home page was a statement that there would be an outage on 
> the cable modem service from 00:01 for up to 6 hours on the morning of 
> Wednesday 19th October.  It's been there for a while.
> 
> If you can't be bothered to read the homepage periodically for customer 
> service announcements then you shouldn't complain.  Not only that, but the 
> message is still up on the home page so you could have seen it after the 
> fact.

-- 
Nick Rout <[EMAIL PROTECTED]>

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