Have a look at Hads web site and you'll see he's got a whole range of
products that will let you do many more than 4 lines at once.
Cheers Don
Jason Mumby wrote:
So...ahem, at best one box can handle 4 calls at a time? That seems a
bit lean. I mean call centers must take hundreds of calls an hour. I
figure this probably isn't going to work on a large scale!
Hadley Rich wrote:
On Sunday 01 October 2006 21:55, Jason Mumby wrote:
Well I was thinking of having a server in the three main centers. My
brother has set up a server in Auckland I have a brother in wellington
so should be ok. I am impressed with the quality and don't pretend to
understand the the technology but it is a hack job, but we have only run
it on the weekend! The major thing I figure is how many analogue
calls a box can take. Like can a FXO card only handle one call at a
time?
A single FXO can only handle one call at a time since one FXO is
plugged into one analog line.
How many calls a box can take depends on the spec of the box and the
PSTN interface hardware you choose.
You can go with internal hardware like a TDM400P which can handle up
to four lines (with 4 FXO modules). You can put multiple cards in some
boxes (they generate 1000 interrupts per second so some boards can't
handle more than one). There are also higher density boards such as
the TDM2400P or the Sangoma A200.
You could also go with external gateways which convert PSTN to SIP so
you don't need any hardware in the actual box.
If you are going to use anything above around 6 lines then you should
definitely be looking into an ISDN service - which is a better service
anyway due to the signalling being out of band.
There is also the option of going with external SIP origination from a
provider.
hads
--
Don Gould
www.thinkdesignprint.co.nz - www.tcn.bowenvale.co.nz -
www.bowenvale.co.nz - www.hearingbooks.co.nz - SkypeMe:
ThinkDesignPrint - Good ideas: www.solarking.co.nz
