Seems cable modem land isn't what it used to be with help-desk suggesting that as i only have 13 cable modem reboots in my history, that there isn't any real connectivity issue, and failing to see why regular drops in connectivity might be a problem, or that they might happen without cable modem reboots being done to fix the issue.
We're running a script that pings paradise.net.nz every minute, and reports the result as either OK or FAIL on a log that can be viewed here. http://www.something.net.nz/img/server/pinglog Of course the concept of a log that showed without question the exact times of the otherwise denied faults went down like a cup of cold stuff with the help-desk person who really seemed to just want me to go away.. So as i'm sure i'm not alone with this dropout, i feel it would be good to get telstras more capable techs to see that there is a problem, or better still, actually fix it (whatever it is) Any ideas who to hassle? -- Is there really a need for a signiture?
