Sorry, i did read it/them this morning, but i had to go play in the park across the road all day..
I'm a roadie, and we are setting up for a wee gathering under the name of "Southern Amp", it's using all of the AMI (Jade) stadium ground.. Should be fun, it is for us :) For reference, the fault is worse now than it was, so i risked a another 19 minute wait to talk to the help desk, got someone a bit more helpful than i got on the first call, and have a ticket number now. The fact i logged the fault with a script that pings my gateway (203.97.119.1) and paradise.net.nz and then reports my ability to (not)see the world meant i could quote downtime at the help staff. This seemed to make a huge amount of difference.. It could not be denied that the fault was real :) Unfortunately i'll be playing roadie in the park across the road all this week, so we probably won't have it sorted till sometime next. I pity the poor people who use the chatroom hosted from my house! ~~~~~~~~~~~~~~~~~~~~ On Monday 05 November 2007 16:55, [EMAIL PROTECTED] wrote: Hi I have sent a couple of responses to 'personthingylinux-list- [EMAIL PROTECTED]'. I work for TelstraClear and I have one of the people on our transmission team who will look into this. I need some contact details so that we can identify your connection. If you call me on 03 982 6844 or e-mail me at work ([EMAIL PROTECTED]) and provide your phone and account number we will get the problem looked at. I will also raise this with the Contact Centre to make sure these types of calls are better managed in future. Regards Graeme Kiyoto-Ward 03 982 6844 Quoting Michael Fincham <[EMAIL PROTECTED]>: > Don Gould wrote: > > NZNOG is the place to go to find someone more helpful. > > > > NZNOG isn't really the right place for customers to complain... you're > likely to be flamed to a small crisp if you try ;) > > -- > -Michael Fincham > Unleash Technology Solutions > www.unleash.co.nz > Phone: 0800 750 250 > Mobile: 027 666 4482 > -- Is there really a need for a signature?
