On Oct 12, 2015 11:51 AM, "Volker Kuhlmann" <list0...@paradise.net.nz>
wrote:
>
> On Mon 12 Oct 2015 10:57:14 NZDT +1300, Nick Rout wrote:
>
> > > http://www.ccc.govt.nz/report/snap-send-solve/
>
> > Snap Send Solve - I have made 3 or 4 reports to the CCC and got back
> > nothing but automated "thanks for the report, we'll do something about
it
> > and get back to you." responses.
>
> Did it get solved/fixed? They may prefer to fix something instead of
> sorting out a back channel for communication. There are positives and
> negatives to that approach.
<http://lists.canterbury.ac.nz/mailman/listinfo/linux-users>

I've had one Snap Send Solve report go through the system so far. Apart
from the automated response I never heard back from them, but it was fixed
within a week or so. Scuttlebutt said the council was completely
overwhelmed with reports when the app went live.
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