On Oct 12, 2015 11:51 AM, "Volker Kuhlmann" <list0...@paradise.net.nz> wrote: > > On Mon 12 Oct 2015 10:57:14 NZDT +1300, Nick Rout wrote: > > > > http://www.ccc.govt.nz/report/snap-send-solve/ > > > Snap Send Solve - I have made 3 or 4 reports to the CCC and got back > > nothing but automated "thanks for the report, we'll do something about it > > and get back to you." responses. > > Did it get solved/fixed? They may prefer to fix something instead of > sorting out a back channel for communication. There are positives and > negatives to that approach. <http://lists.canterbury.ac.nz/mailman/listinfo/linux-users>
I've had one Snap Send Solve report go through the system so far. Apart from the automated response I never heard back from them, but it was fixed within a week or so. Scuttlebutt said the council was completely overwhelmed with reports when the app went live.
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