On Tue, Oct 13, 2015 at 11:04 PM, Helmut Walle <helmut.wa...@gmail.com> wrote:
> On 12/10/15 12:42, Roy Britten wrote: > >> >> On Oct 12, 2015 11:51 AM, "Volker Kuhlmann" <list0...@paradise.net.nz >> <mailto:list0...@paradise.net.nz>> wrote: >> > [...] > >> > Did it get solved/fixed? They may prefer to fix something instead of >> > sorting out a back channel for communication. There are positives and >> > negatives to that >> approach.<http://lists.canterbury.ac.nz/mailman/listinfo/linux-users> >> >> I've had one Snap Send Solve report go through the system so far. Apart >> from the automated response I never heard back from them, but it was >> fixed within a week or so. Scuttlebutt said the council was completely >> overwhelmed with reports when the app went live. >> >> [...] > > That's consistent with my experience of using the web portal: immediate > automated reply, and then the job simply gets done within a week or two. > Things I have reported usually were the deeper more hazardous kind of > potholes, and sometimes broken glass bottles on bike lanes. I guess there is just no solution to tradies parking all over the street and I should shut up and be thankful for the rebuild they are doing! Glad to know it's working though. I should try reporting something fixable!
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