Hmm.. bad drive controller on the MB? From: [email protected] [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 2:04 PM To: [email protected] Subject: RE: [mssms] OSD - Computer hangs on format and partition step
I can run diskpart if I remove the drive and put it in my Win 8.1 drive caddy. But when it's in the laptop, diskpart just hangs. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Krueger, Jeff Sent: Thursday, May 7, 2015 11:40 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step You sure you just don't have a bad laptop? Is it at the same bios rev. as your other ones of that model? When you try to diskpart manually can it see the drive at all? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 2:09 PM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step We have replaced the hard drive. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Hamilton Sent: Thursday, May 7, 2015 10:24 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step Try moving a known good HDD into the trouble laptop? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 12:22 PM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step Did that as well. :/ From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Wilson, Patrick (Pat) Sent: Thursday, May 7, 2015 8:53 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step I would try resetting BIOS to defaults and try again? Maybe a setting is jacking you up. Pat Wilson CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing, or other use of the e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender or send an e-mail to the sender and immediately delete the material from your computer. Thank you. P Please consider the environment before printing this e-mail, and do so only if absolutely necessary From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 8:45 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step The SMSTS log shows starting diskpart, that's it. SATA, we've tried AHCI and RAID. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Wilson, Patrick (Pat) Sent: Thursday, May 7, 2015 8:11 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step What mode for the SATA in the BIOS? Pat Wilson CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing, or other use of the e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender or send an e-mail to the sender and immediately delete the material from your computer. Thank you. P Please consider the environment before printing this e-mail, and do so only if absolutely necessary From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 8:07 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step We've imaged other E5540's successfully. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Hamilton Sent: Wednesday, May 6, 2015 4:31 PM To: <[email protected]<mailto:[email protected]>> Subject: Re: [mssms] OSD - Computer hangs on format and partition step Just one particular e5440? Are other e5440s imaging ok? Regards, John Hamilton System Administrator FTS International 777 Main Street, Suite 2800<x-apple-data-detectors://2/0> Fort Worth, Texas 76102<x-apple-data-detectors://2/0> Direct: 817.339.3549<tel:817.339.3549> Mobile: 817.682.0140<tel:817.682.0140> [email protected]<mailto:[email protected]>om Sent from my iPhone On May 6, 2015, at 5:27 PM, Stephen Leuthold <[email protected]<mailto:[email protected]>> wrote: What cmd does diskpart hang at? Have you tried this first: Diskpart Select disk 0 Clean ? -Stephen On May 6, 2015, at 3:25 PM, Murray, Mike <[email protected]<mailto:[email protected]>> wrote: We have a Dell Latitude E5540 that refuses to get through the format and partition step. It just hangs. If I hit F8 and try to run diskpart from a command prompt, it also hangs. We've replaced the hard drive, no luck. Formatted the drive to be safe, no luck. We've imaged this model before with no issue. Any ideas? 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