We have replaced the hard drive. From: [email protected] [mailto:[email protected]] On Behalf Of John Hamilton Sent: Thursday, May 7, 2015 10:24 AM To: [email protected] Subject: RE: [mssms] OSD - Computer hangs on format and partition step
Try moving a known good HDD into the trouble laptop? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 12:22 PM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step Did that as well. :/ From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Wilson, Patrick (Pat) Sent: Thursday, May 7, 2015 8:53 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step I would try resetting BIOS to defaults and try again? Maybe a setting is jacking you up. Pat Wilson CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing, or other use of the e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender or send an e-mail to the sender and immediately delete the material from your computer. Thank you. P Please consider the environment before printing this e-mail, and do so only if absolutely necessary From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 8:45 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step The SMSTS log shows starting diskpart, that's it. SATA, we've tried AHCI and RAID. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Wilson, Patrick (Pat) Sent: Thursday, May 7, 2015 8:11 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step What mode for the SATA in the BIOS? Pat Wilson CONFIDENTIALITY NOTICE: This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing, or other use of the e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender or send an e-mail to the sender and immediately delete the material from your computer. Thank you. P Please consider the environment before printing this e-mail, and do so only if absolutely necessary From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Thursday, May 7, 2015 8:07 AM To: [email protected]<mailto:[email protected]> Subject: RE: [mssms] OSD - Computer hangs on format and partition step We've imaged other E5540's successfully. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Hamilton Sent: Wednesday, May 6, 2015 4:31 PM To: <[email protected]<mailto:[email protected]>> Subject: Re: [mssms] OSD - Computer hangs on format and partition step Just one particular e5440? Are other e5440s imaging ok? Regards, John Hamilton System Administrator FTS International 777 Main Street, Suite 2800<x-apple-data-detectors://2/0> Fort Worth, Texas 76102<x-apple-data-detectors://2/0> Direct: 817.339.3549<tel:817.339.3549> Mobile: 817.682.0140<tel:817.682.0140> [email protected]<mailto:[email protected]>om Sent from my iPhone On May 6, 2015, at 5:27 PM, Stephen Leuthold <[email protected]<mailto:[email protected]>> wrote: What cmd does diskpart hang at? Have you tried this first: Diskpart Select disk 0 Clean ? -Stephen On May 6, 2015, at 3:25 PM, Murray, Mike <[email protected]<mailto:[email protected]>> wrote: We have a Dell Latitude E5540 that refuses to get through the format and partition step. It just hangs. If I hit F8 and try to run diskpart from a command prompt, it also hangs. We've replaced the hard drive, no luck. Formatted the drive to be safe, no luck. We've imaged this model before with no issue. Any ideas? Best Regards, Mike Murray Desktop Management Coordinator - IT Support Services California State University, Chico 530.898.4357 [email protected]<mailto:[email protected]><mailto:[email protected]> <diskpart hang.jpg> ________________________________ CONFIDENTIALITY NOTICE: This email message and any attachments hereto are intended only for use by the addressee(s) named herein and may contain information which is legally privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, or an authorized representative of the intended recipient, of this email message, you are hereby notified that any review, dissemination, distribution, copying, or use (including any reliance thereon) of this email message, and/or any attachment hereto, is strictly prohibited. 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