Just remove it off the Exchange if you are not sure? Gavin Wilby IT Support Engineer
From: [email protected] [mailto:[email protected]] On Behalf Of David McSpadden Sent: 23 June 2015 15:47 To: '[email protected]' Subject: RE: [NTSysADM] RE: User lock out I will go look at her phone. She did the delete of account from the phone not me. Maybe she missed something. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jack Kramer Sent: Tuesday, June 23, 2015 10:37 AM To: [email protected]<mailto:[email protected]> Subject: Re: [NTSysADM] RE: User lock out Any chance they got a new phone? I had a user who had this going on a few years ago and it turns out they got a new phone, gave their old phone to their kids, and thought they had wiped all the settings—but it was still set to sync contacts. After the next password change they started getting lockouts and I traced it back to her home IP, had her bring the phone in, and hard reset it. Problem solved. On Jun 23, 2015, at 10:22 AM, David McSpadden <[email protected]<mailto:[email protected]>> wrote: Tonight if it doesn’t clear up I will. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Kennedy, Jim Sent: Tuesday, June 23, 2015 10:20 AM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] RE: User lock out +1 IIS reset with a force if you can. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Michael B. Smith Sent: Tuesday, June 23, 2015 10:17 AM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] RE: User lock out Iis caches usernames/passwords for 4 – 24 hours. Seems likely that they have more than one device attempting to connect. I personally have 3 devices plus Outlook. When I change my password I expect to get locked out a couple of times until I get all the passwords updated. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of David McSpadden Sent: Tuesday, June 23, 2015 10:07 AM To: '[email protected]<mailto:[email protected]>' Subject: [NTSysADM] User lock out User changed password. Keeps getting locked out. Removes email from phone. Resets password. Keeps getting locked out. Logs or events show attempts from the exchange server. What tool can I use to determine exactly what is causing the bad attempts that are locking her out? David McSpadden Systems Administrator Indiana Members Credit Union P: 317.554.8190 | F: 317.554.8106 <image001.jpg><http://imcu.com/> <image002.jpg><https://www.facebook.com/IndianaMembersCU> <image003.jpg><https://twitter.com/IndMembersCU> <image004.jpg> <image005.png> This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. 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