Thats ridiculous! The user cannot dictate what I do on my firewall, period. If 
they do not want to delete or shut down what I tell them is causing the problem 
then I tell them that they will continue to have said problem until they comply.

Jonathan

Sent by Outlook for Android



On Tue, Jun 23, 2015 at 7:42 AM -0700, "Richard Stovall" 
<[email protected]<mailto:[email protected]>> wrote:

Good call.  BTDT.  I wound up having to block the employee's home IP at the 
firewall because he wouldn't delete the account from the old device.

On Tue, Jun 23, 2015 at 10:37 AM, Jack Kramer 
<[email protected]<mailto:[email protected]>> wrote:
Any chance they got a new phone? I had a user who had this going on a few years 
ago and it turns out they got a new phone, gave their old phone to their kids, 
and thought they had wiped all the settings-but it was still set to sync 
contacts. After the next password change they started getting lockouts and I 
traced it back to her home IP, had her bring the phone in, and hard reset it. 
Problem solved.


On Jun 23, 2015, at 10:22 AM, David McSpadden 
<[email protected]<mailto:[email protected]>> wrote:

Tonight if it doesn't clear up I will.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Kennedy, Jim
Sent: Tuesday, June 23, 2015 10:20 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: User lock out

+1

IIS reset with a force if you can.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Michael B. Smith
Sent: Tuesday, June 23, 2015 10:17 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: User lock out

Iis caches usernames/passwords for 4 - 24 hours. Seems likely that they have 
more than one device attempting to connect.

I personally have 3 devices plus Outlook. When I change my password I expect to 
get locked out a couple of times until I get all the passwords updated.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of David McSpadden
Sent: Tuesday, June 23, 2015 10:07 AM
To: '[email protected]<mailto:[email protected]>'
Subject: [NTSysADM] User lock out

User changed password.
Keeps getting locked out.
Removes email from phone.
Resets password.
Keeps getting locked out.
Logs or events show attempts from the exchange server.
What tool can I use to determine exactly what is causing the bad attempts that 
are locking her out?


David McSpadden
Systems Administrator
Indiana Members Credit Union
P: 317.554.8190<tel:317.554.8190> | F: 317.554.8106<tel:317.554.8106>
<image001.jpg><http://imcu.com/>  
<image002.jpg><https://www.facebook.com/IndianaMembersCU>  
<image003.jpg><https://twitter.com/IndMembersCU>

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