I have another datapoint on this.  We also have this happening, but using
LPRng 3.8.1 and ifhp 3.5.0.  Our print servers are Digital AlphaStation
800 5/333 (two of these) and one Compaq DS20, all running Compaq Tru64
Unix 5.1a.  We have two issues:

  - some jobs start to print (actually get a few pages out) then stop
    with messages in the status.queuename file like this:

subserver pid 359284 starting at 2002-01-29-14:00:45.126 ## A=chappa@goedel3+855 
number=855 process=359284
accounting at start at 2002-01-29-14:00:45.127 ## A=chappa@goedel3+855 number=855 
process=359284
opening device 'lw340%9100' at 2002-01-29-14:00:45.129 ## A=chappa@goedel3+855 
number=855 process=359284
printing job 'chappa@goedel3+855' at 2002-01-29-14:00:45.140 ## A=chappa@goedel3+855 
number=855 process=359284
processing 'dfA855goedel3.math.washington.edu', size 2375105, format 'f', IF filter 
'ifhp' at 2002-01-29-14:00:45.141 ## A=chappa@goedel3+855 number=855 process=359284
waiting for subserver to exit at 2002-01-29-14:00:45.180 ## A=<NULL> number=0 
process=341069
subserver pid 359284 exit status 'JFAIL' at 2002-01-29-14:02:16.237 ## A=<NULL> 
number=0 process=341069

  - some jobs never start, rather ifhp opens a socket for the connection
    to the network printer but no connection actually happens:

waiting for subserver to exit at 2002-01-10-13:22:43.600 ## A=<NULL> number=0 
process=425988
subserver pid 425975 starting at 2002-01-10-13:22:43.815 ## A=riches@entropy+983 
number=983 process=425975
accounting at start at 2002-01-10-13:22:43.818 ## A=riches@entropy+983 number=983 
process=425975
opening device 'ent%9100' at 2002-01-10-13:22:43.825 ## A=riches@entropy+983 
number=983 process=425975
printing job 'riches@entropy+983' at 2002-01-10-13:22:43.841 ## A=riches@entropy+983 
number=983 process=425975
processing 'dfA983entropy.ms.washington.edu', size 1939, format 'f', IF filter
'ifhp' at 2002-01-10-13:22:43.853 ## A=riches@entropy+983 number=983 process=425975

    (the print job and status.queuename file both stop at this point)

I don't know if these two problems are related--each one happens on a
different server.  I have noticed that some stalled jobs in the first case
(above) are PDF files expecting a PS level 3 printer (our printers are
PS level 2).

No answers here, yet.  We are working heavily on case two (above) and just
slightly less so on case one.

Carl

Carl G. Riches
Software Engineer
Department of Mathematics
Box 354350                      voice:     206-543-5082 or 206-616-3636
University of Washington        fax:       206-543-0397
Seattle, WA  98195-4350         internet:  [EMAIL PROTECTED]


On Wed, 30 Jan 2002, Antony Healey wrote:

> Hi Ryan,
>
> I was wondering if you might have any more suggestions on my stalling
> printing problem?
>
> I adjusted printcap as you recommended but the job still just sits there. I
> also tried shortening the name of the printer to just "8150" (in DNS as
> well) but to no effect.
>
> The spool "status" file has this in it if it helps...
>
> using model 'hp8150' at 09:29:21.597
> pagecount using 'pjl info pagecount' at 09:29:22.683
> setting up printer at 09:29:22.684
> getting sync using 'pjl echo' at 09:29:22.688
> sync done at 09:29:23.230
> pagecounter 0 after 1 attempts at 09:29:23.391
> pagecounter 0 at 09:29:23.391
> sending job file at 09:29:23.396
> starting transfer at 09:29:23.397
>
> It stops there and will wait indefinately.
>
> My feeling is it is something to do with IFHP, since if I remove the entry
> for ifhp/filter, the job will print. We do need ifhp (or something similar)
> to handle all the different file types though.
>
> Regards,
> Antony.
> -----
> Unix Systems Administrator
> School of Computing & IT
> University of Western Sydney
> Phone: (02) 4736 0771
> Fax: (02) 4736 0770
>
> Programmer (n): One who makes the lies the salesman told come true.
>
> She said she had nothing to wear. I smiled.
>


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