We have (sort of) resolved the issue of print jobs stalling using LPRng
under Compaq Tru64 Unix 5.1a at our site. I spent some time talking on
the phone with Patrick Powell about it this morning.
My boss and I think that this is due to something not working correctly in
the Tru64 Unix 5.1a network stack. Here's a rough outline of the events
that brought us to this belief:
- LPRng 3.8.1 installed in Nov 2001
- LPRng stopped working late Dec 2001
- much mucking about, then remembering LDAP tools were installed on
TU64 server about the time that LPRng quit working
- LDAP tools removed
- LPRng still didn't work, more mucking about
- OS re-installed, LPRng starts working, xfs quits working
- much mucking about with xfs, and see some of the same behavior as with
LPRng failure (e.g. netstat reports open ports, but tcpdump sees no
traffic)
We now have an open service call with Compaq regarding the xfs issue.
Carl G. Riches
Software Engineer
Department of Mathematics
Box 354350 voice: 206-543-5082 or 206-616-3636
University of Washington fax: 206-543-0397
Seattle, WA 98195-4350 internet: [EMAIL PROTECTED]
On Tue, 29 Jan 2002, Carl Riches wrote:
>
> I have another datapoint on this. We also have this happening, but using
> LPRng 3.8.1 and ifhp 3.5.0. Our print servers are Digital AlphaStation
> 800 5/333 (two of these) and one Compaq DS20, all running Compaq Tru64
> Unix 5.1a. We have two issues:
>
> - some jobs start to print (actually get a few pages out) then stop
> with messages in the status.queuename file like this:
>
> subserver pid 359284 starting at 2002-01-29-14:00:45.126 ## A=chappa@goedel3+855
>number=855 process=359284
> accounting at start at 2002-01-29-14:00:45.127 ## A=chappa@goedel3+855 number=855
>process=359284
> opening device 'lw340%9100' at 2002-01-29-14:00:45.129 ## A=chappa@goedel3+855
>number=855 process=359284
> printing job 'chappa@goedel3+855' at 2002-01-29-14:00:45.140 ## A=chappa@goedel3+855
>number=855 process=359284
> processing 'dfA855goedel3.math.washington.edu', size 2375105, format 'f', IF filter
>'ifhp' at 2002-01-29-14:00:45.141 ## A=chappa@goedel3+855 number=855 process=359284
> waiting for subserver to exit at 2002-01-29-14:00:45.180 ## A=<NULL> number=0
>process=341069
> subserver pid 359284 exit status 'JFAIL' at 2002-01-29-14:02:16.237 ## A=<NULL>
>number=0 process=341069
>
> - some jobs never start, rather ifhp opens a socket for the connection
> to the network printer but no connection actually happens:
>
> waiting for subserver to exit at 2002-01-10-13:22:43.600 ## A=<NULL> number=0
>process=425988
> subserver pid 425975 starting at 2002-01-10-13:22:43.815 ## A=riches@entropy+983
>number=983 process=425975
> accounting at start at 2002-01-10-13:22:43.818 ## A=riches@entropy+983 number=983
>process=425975
> opening device 'ent%9100' at 2002-01-10-13:22:43.825 ## A=riches@entropy+983
>number=983 process=425975
> printing job 'riches@entropy+983' at 2002-01-10-13:22:43.841 ## A=riches@entropy+983
>number=983 process=425975
> processing 'dfA983entropy.ms.washington.edu', size 1939, format 'f', IF filter
> 'ifhp' at 2002-01-10-13:22:43.853 ## A=riches@entropy+983 number=983 process=425975
>
> (the print job and status.queuename file both stop at this point)
>
> I don't know if these two problems are related--each one happens on a
> different server. I have noticed that some stalled jobs in the first case
> (above) are PDF files expecting a PS level 3 printer (our printers are
> PS level 2).
>
> No answers here, yet. We are working heavily on case two (above) and just
> slightly less so on case one.
>
> Carl
>
> Carl G. Riches
> Software Engineer
> Department of Mathematics
> Box 354350 voice: 206-543-5082 or 206-616-3636
> University of Washington fax: 206-543-0397
> Seattle, WA 98195-4350 internet: [EMAIL PROTECTED]
>
>
> On Wed, 30 Jan 2002, Antony Healey wrote:
>
> > Hi Ryan,
> >
> > I was wondering if you might have any more suggestions on my stalling
> > printing problem?
> >
> > I adjusted printcap as you recommended but the job still just sits there. I
> > also tried shortening the name of the printer to just "8150" (in DNS as
> > well) but to no effect.
> >
> > The spool "status" file has this in it if it helps...
> >
> > using model 'hp8150' at 09:29:21.597
> > pagecount using 'pjl info pagecount' at 09:29:22.683
> > setting up printer at 09:29:22.684
> > getting sync using 'pjl echo' at 09:29:22.688
> > sync done at 09:29:23.230
> > pagecounter 0 after 1 attempts at 09:29:23.391
> > pagecounter 0 at 09:29:23.391
> > sending job file at 09:29:23.396
> > starting transfer at 09:29:23.397
> >
> > It stops there and will wait indefinately.
> >
> > My feeling is it is something to do with IFHP, since if I remove the entry
> > for ifhp/filter, the job will print. We do need ifhp (or something similar)
> > to handle all the different file types though.
> >
> > Regards,
> > Antony.
> > -----
> > Unix Systems Administrator
> > School of Computing & IT
> > University of Western Sydney
> > Phone: (02) 4736 0771
> > Fax: (02) 4736 0770
> >
> > Programmer (n): One who makes the lies the salesman told come true.
> >
> > She said she had nothing to wear. I smiled.
> >
>
>
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