RE: lug_: Re: Inter-Operator Call Fees

[Mark Tinka]

Title: Message

For a while, competition was driven by price; but then came quality, at a lower price. Unless things have changed, MTN is probably still the most expensive of the 3, but yet again, still commands the highest number of client base. Why?   Celtel is cheaper than it has ever been, and probably cheaper than MTN for intra-operator calls. Why does it sustain a low client base?   Does this mean we have shifted our focus from price competition, and are now looking for something extra (including brand identification)?   Have the operators stopped price-based competition, and will now start competing on the level of service (price not a factor, as some operators may charge lower) they provide to their client base?   If this is the case, would a 0/= inter-operator call charge level the playing field? Would it allow operators to show what_they_are_really_made_of?   Regards, Mark Tinka Technical Manager, Africa Online Swaziland -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Ziggy Lubowa Sent: Thursday, February 26, 2004 11:53 AM To: [EMAIL PROTECTED] Subject: Re: lug_: Re: Inter-Operator Call Fees   it is like a ping pong game , subscribers move to the cheaper provider  after evaluating price and also customer base.. I dont care about how cheap celtel is, the question would be are all the people i want to talk to on celtel or do i have those extra 100's to pay for calling another network. This has also been a never ending battle ,  a telco wakes up one morning and removes service fee , well and good that will work  and 'MAKE' it seem cheaper but that is not good enough for many people to just switch over. So for something like this to work out , The providers really have to sit down and bump there heads in a conference room till they come to a good agreement.  Everyone is in it to win and make money , so it is just a price war and interconnection plays a big part. Atleast thats what i think .         --- rgds   David Ziggy Lubowa Customer Support Engineer Africa Online ( U ) ----- Original Message ----- From: Patrick Ssesanga To: [EMAIL PROTECTED] Sent: Thursday, February 26, 2004 11:27 AM Subject: RE: lug_: Re: Inter-Operator Call Fees I think such a loss would be short term if the strategy works. Think about it this way: With cheaper connection tarrifs from Celtel to other MSPs than the reverse, Celtel attracts more customers to exploit the low tarrif. In the long run the people they are calling on the other networks have crossed over anyway (and you have more intra-Celtel calls than outgoing) and all Celtel have to do is think of a customer retention strategy. That is the game of business. Woo them, hope they come and if they do find a way of retaining them. It is dicey, but that is one of the strategies they have to attract customers. If you have been to the market you know what I am talking about. -ses ----Original Message Follows---- From: "David Ziggy Lubowa" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] To: <[EMAIL PROTECTED]> Subject: lug_: Re: Inter-Operator Call Fees Date: Thu, 26 Feb 2004 11:16:18 +0300 Celtel would loose alot of money and there competitors will gain more , unless all the telco's sit down and have a basic small interconnection fee. Besides that it would be too risky to even think about it unless they all decide at one go and have the same figures across the board. But it would be good, more minutes would be sold i think . --- rgds David Ziggy Lubowa Customer Support Engineer Africa Online ( U ) ----- Original Message ----- From: "Mark Tinka" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, February 26, 2004 9:59 AM Subject: lug_: Inter-Operator Call Fees > I wonder, if CelTel woke up o ne morning and said call charges to other > operators (UTL, Mango, MTN) were the same as calling another Celtel user on > their network, how much would it impact their business, and the business of > their competitors? > > Regards, > > Mark Tinka > Technical Manager, Africa Online Swaziland > > > > --------------------------------------------- > This service is hosted on the Infocom network > http://www.infocom.co.ug > > --------------------------------------------- This service is hosted on the Infocom network http://www.infocom.co.ug Tired of spam? Get advanced junk mail protection with MSN 8. --------------------------------------------- This service is hosted on the Infocom network http://www.infocom.co.ug