> Agree, and maybe our list is too small for this kind of thing 
> - but that said, we need to encourage people to post without 
> fear of being ridiculed.

Personally, my view varies a bit. I've never actually seen people who
deliberately ridicule someone simply for the sake of doing so. Having been on
the receiving end of this kind of stuff about 5 years ago when I had just hit
the scene, I realise that many times as a newbie, a lazy tendency tends to
catch up with you whereby you expect that this guy on the list will give you
step by step instructions on every little thing.

Some it is useful for someone's growth to tell them to RTFM every once in a
while. Such that by the time they come to ask a question, they have taken
some definite trobleshooting steps, have some useful logs to show for it and
thus make it more withwhile to help them.

I am sure you find it easier to help someone who asks a routing question with
some ascii diagrams, traceroute output, etc than someone who just says I have
a cisco 3640 and I can't connect to the internet!!

Noah.
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