On Mon, Sep 13, 2021 at 08:29:46PM +0200, Andreas Plihal wrote: > Dear LYX community, > > I've sent you some inquiries in the past two weeks, but haven't > received a response. > > I beg you to answer my question(s) in a solution-oriented manner - as > most time in the past. > > For example, I gratefully remember Jürgen's (Spitzmüller) quick and > uncomplicated interventions! > > However, if my last problems I have raised are unsolvable, please let > me know. Then at least I know my way around. But staying in the dark > is very "uncomfortable" ... > > Or if I'm getting on your nerves with my inquiries, please tell me > who I could turn to instead. > > Thanks very much!
Hi Andreas, I think a lot of people are just busy. These days are quite difficult for a lot of people. We've had our schedules and commitments squeezed, stretched, and mixed all up. All of us are volunteers. It sounds like you might be open to some constructive feedback. I remember that for one of your questions you did not post a minimal example. This makes it difficult to help. It's nice when the person who wants help tries to make it as easy as possible to help them. I think someone else pointed out that you did not post a minimal example and you replied "I had already radically shortened the LYX file." Well, that's still not a minimal example. And when someone is volunteering their time to help you and they point out how you could have made it easier, to get such a reply does not make other people want to jump in and spend time (often it takes a long time to solve and communicate a solution) to help you. For more information, you can study the following: https://wiki.lyx.org/FAQ/MinimalExample Please also read our list netiquette, in particular the top-posting versus bottom-posting: https://wiki.lyx.org/FAQ/ListNetiquette To be clear, I'm not at all upset; I just mention the above since it sounded like you might be interested in what else you can do in the future to increase the chance of getting help. Unfortunately I'm ignorant in the area of your questions. I hope someone finds a solution to the problem! Best, Scott
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