Hi Cait, 

Out of interest, what version of iTunes are you running? I'd need to check 
this, but I've got a feeling that iTunes v.10+ only works on Lion. Your being 
on Snow Leopard might expalin why iOS 5 is not taking. 

I'll let you know.
TC :)
On 12 Oct 2011, at 20:44, Caitlyn Furness wrote:

> Hi James,
> 
> Ok, I can certainly try that.  I've tried a couple of times now with varying 
> results, but still no luck getting it installled.  I do think it successfully 
> downloaded to my mac, though.  It keeps saying my phone can't be restored 
> because of an internal error, which seems weird to me.
> 
> I forgot to say I'm still running snow leopard, if that matters, but don't 
> think it does in this case...  Let us know how Lynn makes out.  The update 
> just became available in our area about an hour and a half ago, actually, 
> according to the sms my carrier sent me on my phone.
> Thanks,
> Cait
> 
> Caitlyn Furness
> [email protected]
> 
> 
> 
> On Oct 12, 2011, at 3:20 PM, James AUSTIN wrote:
> 
>> Hi Caitlyn
>> 
>> It is probably iTunes silliness, it could also be that Apple's servers are 
>> taking a  hammering at the moment if I were you, I'd try ti again in a few 
>> hours, or perhaps just before you go to bed. The update will take a long 
>> time approximately an hour. I've not done this myself, yet, but Lyn has 
>> started to do it on hers and VoiceOver said that it would take about an 
>> hour. 
>> 
>> TC :)
>> James 
>> On 12 Oct 2011, at 20:06, Caitlyn Furness wrote:
>> 
>>> Hi,
>>> 
>>> I just tried to upgrade to ios 5 with my i phone and had a bunch of 
>>> different things happen.
>>> 
>>> First, it told me my i phone couldn't be restroed.  I shrugged this off and 
>>> attempted to update again.  It then told me I didn't have an internet 
>>> connection and that my phone couldn't be updated because my i phone 
>>> couldn't be found.
>>> 
>>> I updated my i tunes yesterday to the new version.
>>> 
>>> Oh, and it also said that all my data, etc, on my phone would be lost since 
>>> my phone couldn't be restored, would I like to continue anyway(this was the 
>>> first time).
>>> 
>>> Anybody got any suggestions, or is this just i tunes silliness?
>>> 
>>> Caitlyn
>>> 
>>> Caitlyn Furness
>>> [email protected]
>>> 
>>> 
>>> 
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